Audience Selector & Campaign Manager

Export Contacts to a File

10/04/2019
Exporting Contacts in Audience Selector To export the contacts in your audience to a CSV, TXT or Excel file, select the Send Contacts menu option.  Then, choose "File Export" as the location to send contacts to. Type yo...

Universe Selection

10/04/2019
The universe panel, available in both Audience Selector and Campaign Manager, defines what type of audience you’re creating, and who will be included in that audience.  List Type First, you must select a List Type from the top of t...

How Audience Selector and Campaign Manager Work Together to Create Complex Queries

10/04/2019
What happens when you create an audience Imagine that your CDP  is a big, giant data table. This data table, or client view , has many fields (see your data dictionary for a complete list), which combines multiple different sources of data...

Creating an Audience

10/04/2019Shannon Linn
Learn how to create an audience using fields from your CDP to create custom segments of individuals in your database based on their demographics, email history, purchase history, or other behavior.

Field Types

10/04/2019
Configuring a Text Field To configure a text field, use the center arrow buttons to move values from "Possible Values" to "Selected Values" to include them in your audience. Configuring a Numeric Field To configure a n...

Edit or Rename an Audience

10/04/2019Shannon Linn
Learn how to update an existing audience with a new name or new conditions and how to create a new audience from an existing one.

Create a Campaign

10/04/2019
Why Create a Campaign? You need to build a campaign that is more complex than Audience Selector will allow (see this article for more information) You want to define which fields are output for your contacts You want to schedule a recurrin...

Send Contacts

10/04/2019
After you have created your audience or campaign, you may want to send the contacts to an email service provider (like Mailchimp or IBM Watson Campaign Automation) or to an ad platform like Facebook or Google.  Sending Contacts in Audience S...