Getting Started: Transitioning to Help Desk (Long-term Support)

Help Desk

After your 30 days in onboarding, you will move to our Help Desk for ongoing support. These resources are here to help you with platform questions, strategy questions, technical support, and can jump on a call if needed!

Contacting Support

As a reminder, our help desk is accessible by:

  • emailing support@ascent360.com
  • navigating (within the platform) to Profile > My Account > Help > Create a Ticket.