New Articles

41. Text Message Design Statuses

    Published On: 05/21/2024 in Platform features SMS Marketing Using the Editor
    In Ascent360’s Text Design Library there are nine design statuses based on how the texts are being sent. Draft : A new or unpublished design that has not been sent. Completed : A text message that was once Recurring but the configured End D...

42. Create a Text Message

    Published On: 05/21/2024 in Platform features SMS Marketing Using the Editor
    Text Messages > All Designs  Ascent360's SMS Design Library and Composition tool allow you to create, manage, and send SMS & MMS texts to [contactable] individuals in your CDP.  Create a New Message To create a new text message, click Cr...

43. 2024-05 - Data Enrichment Webinar

    Created On: 05/22/2024 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on May 21, 2024. In this 34-minute webinar, you'll learn some tips to master the art of data enrichment. ...

44. Managing Permissions for Text Messaging

    Created On: 05/09/2024 in Platform features SMS Marketing Texting Compliance
    This article covers the ways a user can opt in and opt out of marketing text messages from your company.  Opting In to Text Messaging Explicit consent from an individual to receive text messages from your company is required to send them infor...

45. Setup & Verify a Texting Number

    Created On: 04/24/2024 in Platform features SMS Marketing SMS Setup & Implementation
    Prior to sending any text messages, there are a few important setup steps to follow. These include: purchasing a phone number to send from preparing your website (privacy policy) and other operations for SMS Compliance submitting information ...

46. Texting "From Number" Types

    Created On: 05/03/2024 in Platform features SMS Marketing SMS Setup & Implementation
    Ascent360 offers two types of sending numbers for texting. These are:  10DLC (sometimes referred to as " local " or "long-code"): numbers with local area codes (Example: 303, 720) Toll-free: 8xx numbers While the differences between these num...

47. 2024-03 - Building Proficiency in Audience Builder

    Created On: 03/28/2024 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on March 28, 2024. In this 25-minute webinar, we dive into all things audience builder. We hope you enjoy this session! Want to learn even more? These article...

48. Using Preference Center With An Email Signup Form

    Created On: 03/25/2024 in Platform features Preference Center
    Preference Center Setup Currently, preference center and email signup forms live in two separate processes. This solution allows clients to link an email signup form to a preference center form and collect preferences at the time of...

49. 2024-02 - Hospitality Playbook

    Created On: 02/29/2024 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. Topic: Winning Strategies to Elevate Your Marketing Host: Richelle Miller, CSM This is a recording of our live session on February 27, 2024. ...

50. CDP Hygiene

    Created On: 02/27/2024 in Platform features Audience Builder Complex Audience Builder (Advanced Topic)
    Conducting the following processes will help to keep your CDP at optimal speed. User Permissions  As your team experiences turnover, it’s important to notify the Ascent360 team that their account permissions are no longer needed This assists...

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