User Management

Users are people who can log in to your marketing platform to create audiences, design and schedule emails, and view reporting and customer data. Learn how to manage users in Ascent360.

How do I request access for a new user?

User account creation can be requested via our Help Desk (by emailing or creating a ticket from within the platform).

Please indicate your organization name and the new user's:

  • Email Address
  • First and Last name
  • Start Date / Desired Access Date
  • Any pages that should be restricted for the user

How do I disable a user account?

Disabling access to the Ascent360 platform is accomplished by the Ascent360 support team. Contact our Help Desk by emailing or creating a ticket from within the platform.

Please provide the following information:

  • Your organization's name(s)
  • The email address, first and last name of the user account to disable
  • The date by which the user needs removed/disabled