Support

How to create a ticket in the help desk

Need help with our platform?  In this 30-minute meeting, you can ask questions and one of our specialists will walk you through how to solve them.  Below are a few example categories: Audience Building Email editor help Reporting questio...

We have live chat support available Monday through Friday, during normal business hours.  Here's how it works: Click the blue "Help" icon in the bottom left of your screen. This opens the Help Center.  Click 'Chat', which opens a chat threa...

1. Implementation Management All new clients are assigned a dedicated Implementation Manger who will own the client onboarding experience. Prior to the client signing the contract, the Implementation Manager will partner with the Ascent360 sales ...

The following are additional products & services we offer: No. Item Description Price Recurrence 1 Client Success   Consulting  & Prepaid Time 1:1 strategic consulting with a Client Success Manager. Pay for a specific number of h...

Elevate your marketing strategy with our exceptional Managed Services! From breathtaking email designs to strategic consulting, we offer a comprehensive suite to make your campaigns shine. Wondering how you can save time, better leverage your exis...

At Ascent360, we specialize in transforming your email marketing into a dynamic, engaging experience that captivates your audience. Our expert design services are not just about creating visually appealing emails—they are about crafting compelling...