Help Desk support


Access help from within the Ascent360 Platform
How to Access Help in the Ascent360 Platform To get help directly within the platform, click the profile icon (top right) and select Help . Alternatively, select the gray question mark icon in the bottom left to toggled the Help Panel. ...
How to submit a help desk ticket
How to create a ticket in the help desk
Time with a Specialist
Need help with our platform?  In this 30-minute meeting, you can ask questions and one of our specialists will walk you through how to solve them.  Below are a few example categories: Audience Building Email editor help Reporting...
Chat support
Introducing chat support! Within the platform, a Chat button will appear on the bottom right.  Here's how it works: When "chat" is visible, someone from the client support team is available to help Simply click the Chat...