Ascent360 KnowledgeBase
Table of Contents
Table of Contents
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Glossary
Ascent360 Platform
User Administration & Settings
Create a User Account
Disable a User Account
Audience Selector & Campaign Manager
Creating an Audience
How Audience Selector and Campaign Manager Work Together to Create Complex Queries
Create a Campaign
Send Contacts
Export Contacts to a File
Export Contacts to a Direct Mail file
Export Contacts to a Phone List
Field Types
Contactability Panel
Edit or Rename an Audience
Email Designer
Design Library
Template Library
Using the Editor
FAQ
Email Reports
Marketing Plays
Marketing Play Overview
Marketing Play FAQ
Revenue Attribution
Email Attribution: What it is and how it works
Revenue Attribution
Updated
Standard Reporting
Database Overview
RFM
Top and Bottom Customers
Demographics
Geography
Contactability
Data Sources
Data Quality
File Management
Dropping and Picking Up Files with File Management
Customer Lookup
Update a Contact Using Customer Lookup
New
Data Dictionary
Data Dictionary (for administrators)
Data Dictionary (for reporting users)
Exciting Changes to the CDP
Data & Integrations
High Level Platform Architecture Overview
High Level List of Features in the Ascent360 Platform
What is a Customer Data Platform?
Multi Brand Database vs. Single Brand Database
Understanding RFM
Derived Variable and Aggregates
Integrations
Inbound Integrations
Allow Ascent360 Access to Google Analytics
How to Setup Lightspeed Retail Access for Ascent360
How to Setup Lightspeed eCom Access for Ascent360
Outbound and Bi-Directional Integrations
Facebook
Overview of the Facebook Ads + Ascent360 Integration
Allowing Ascent360 Access to Your Facebook Ads Account
Acoustic
Acoustic Login Changes
Webhooks
Webhook Data Collection
Contactability and SPAM Laws
Email Permission Management
Canadian Anti Spam Law Overview
Raptor Windows Service
Ascent360 Raptor Service Install & Uninstall Instructions
Ascent360 Raptor Service - How to Restart
Ascent360 Raptor Service - Technical Specifications, Communications Protocol, and Auto-Update
Data Load Requests
Help Desk Support
Help Desk Overview
Log in to the Help Desk
Create a Ticket
FAQs
Can Ascent360 pull customer information off of a credit card at the point of sale?
What does a typical implementation look like?
Does Ascent360 store credit cards in our database?
What time zone does the CDP display?
New
What is the difference between an individual, customer and a prospect in Ascent360
What is an "Individual" in Ascent360?
Does Ascent360 share data across clients?
How does Ascent360 define email permission for contacts under CASL?
Ascent360 KnowledgeBase
Data/Integrations
The CDP (Marketing Platform)
FAQs
Glossary
New Articles
New
Update a Contact Using Customer Lookup
New
What time zone does the CDP display?
Data Load Requests
Disable a User Account
Create a User Account
See more...
Popular Articles
Database Overview
Ascent360 Raptor Service Install & Uninstall Instructions
Exciting Changes to the CDP
Dropping and Picking Up Files with File Management
What is an "Individual" in Ascent360?
See more...
Updated Articles
Updated
Flash360 Revenue Attribution
Data Load Requests
Export Contacts to a File
User Administration & Settings
Disable a User Account
See more...