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31. Setup & Verify a Texting Number

    Created On: 04/24/2024 in Platform features SMS/Text Messages SMS Setup & Implementation
    Note: SMS will be available for all clients around the middle to end of August 2024. Prior to sending any text messages from the Ascent360 CDP, there are a few important setup steps to follow. These include: purchasing a phone number to send ...

32. 2024-03 - Building Proficiency in Audience Builder

    Created On: 03/28/2024 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on March 28, 2024. In this 25-minute webinar, we dive into all things audience builder. We hope you enjoy this session! Want to learn even more? These article...

33. What are Texting Quiet Hours?

    Created On: 03/25/2024 in Platform features SMS/Text Messages Texting Compliance
    Note: SMS will be available for all clients around the middle to end of August 2024. There are certain times when it's illegal to send SMS known as Quiet Hours. Quiet Hours depend on the current time of the recipient of the text message (not ...

34. Using Preference Center With An Email Signup Form

    Created On: 03/25/2024 in Platform features Preference Center
    Preference Center Setup Currently, preference center and email signup forms live in two separate processes. This solution allows clients to link an email signup form to a preference center form and collect preferences at the time of...

35. 2024-02 - Hospitality Playbook

    Created On: 02/29/2024 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. Topic: Winning Strategies to Elevate Your Marketing Host: Richelle Miller, CSM This is a recording of our live session on February 27, 2024. ...

36. CDP Hygiene

    Created On: 02/27/2024 in Platform features Audience Builder Complex Audience Builder (Advanced Topic)
    Conducting the following processes will help to keep your CDP at optimal speed. User Permissions  As your team experiences turnover, it’s important to notify the Ascent360 team that their account permissions are no longer needed This assists...

37. Audience Building Best Practices

    Created On: 02/27/2024 in Platform features Audience Builder
    Use the following best practices to construct optimal audiences in the CDP. Simplifying the Query Instead of resorting to using multiple unique Product Descriptions, consider using product classifications fields to zero in on the desired audi...

38. Overview

    Created On: 02/26/2024 in Platform features Audience Builder
    There are two main methods of building an audience in the Ascent360 platform: 1. Audience Builder a. “Advanced Query” within Audience Builder 2. Complex Audience Builder When to use “Audience Builder”? For one-time communication/promoti...

39. How to Verify DMARC

    Created On: 01/15/2024 in Platform features Email Designer Email Deliverability
    To check if your domain(s) successfully have DMARC in place, follow these steps. Navigate to https://mxtoolbox.com/dmarc.aspx Enter your domain into the search box, then click the orange "DMARC Lookup" button.  A successful DMARC result w...

40. 2024 Release Notes - New Product Features, Bug Fixes, and Improvements

    Created On: 01/10/2024 in Releases, Announcements & Webinars
    June 06/26/24 What's New Ascent360 Forms & Preference Center Forms that include checkbox (multiple-select) questions now force a vertical orientation of the checkboxes on the form. 06/13/24 Bug Fixes Ascent360 ESP Fix for iss...

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