Ascent360 Managed Services

The below article describes the list of managed services that Ascent360 provides to our clients. While Ascent360 is not a full-service creative agency, we provide many of the key services to our clients that mimic what a standard creative agency can provide. 

Submitting a Request

If you are interested in any of the below services please submit the Managed Services Request Form and a member of our team will get back to you within one business day.

Managed Services Request Form

Campaign Execution Services

  1. Email Creation:  Create emails using an existing template
    • This will include:
      • Implementing standard headers / footers
      • Adding images and text to standard blocks  
      • Pulling creative from image library / DAM
      • Ensure all URLs are appropriately linked
      • Implement personalization
      • Implement dynamic content
      • Send proofs to test lists
      • Proofing/QC
  2. SMS Creation: Create SMS or MMS messages in the Ascent360 platform
    • This will include:
      • Adding text and images
      • Pulling images from image library / DAM
      • Ensure all URLs are appropriately linked
      • Send tests to test lists
      • Proofing/QC
  3. Audience Development and Segmentation: Implement segmentation within the Ascent360 platform to create specific audiences used for targeting and/or dynamic content.
  4. Automation: Implement automated campaigns such as pre-arrival or post- departure per the strategy laid out by the client or Ascent360’s recommended strategies.   This can be a single channel/deployment or multi-channel with many deployments.
  5. Proofing/QC:  This process will include:
    • Preview and Send Test Emails: Send test emails for review and feedback
    • Content Accuracy: Verify content accuracy according to the creative brief (Client is ultimately responsible for final accuracy and approval of content)
    • Design Consistency: Ensure brand guidelines are used to client’s standard
    • Links and CTAs: Test all links and CTAs
    • Personalization and Segmentation: Confirm segmentation and dynamic content are functioning correctly
    • Images and Multimedia: Check rendering of visual elements and ‘alt text’
    • Mobile Responsiveness: Test mobile layout and functionality
    • Spam and Deliverability: Check for spam triggers and compliance
    • Proofreading: Review for errors in spelling and grammar
  6. Campaign Execution: Email or SMS marketing campaign creation on behalf of clients, including scheduling and deployment   
  7. Basic Email Reporting:  Basic open, click and unsubscribe reporting
  8. Simple Copywriting: Ascent360 may utilize the support of AI for simple marketing copywriting.

Design Services

  1. Email Template Design: Create new visually appealing and responsive email templates that align with clients' brand identity
  2. Visual Design: Design visually appealing email templates that reflect the brand identity and resonate with the audience including layout, typography, color scheme, and imagery.
  3. Graphic Creation: Create custom graphics, illustrations, or icons to enhance the visual appeal and communicate key messages across marketing channels.
  4. Landing Page/Webform Creation: Design new Landing Pages/Webforms in the Ascent360 platform that reflect client’s brand identity.

Strategic Services

  1. Concept Development: Brainstorm and conceptualize creative ideas for the campaign, aligning with the marketing objectives and target audience.
  2. Campaign/Automation Strategy: Develop comprehensive email, SMS or multi-channel marketing strategies tailored to client's business objectives and target audiences.
  3. Consulting and Training: Offer consulting services and training sessions to educate clients on email marketing best practices, industry trends, and strategies for maximizing their ROI.
  4. Advanced Analytics and Reporting: Provide detailed analytic reports on key email and/or SMS marketing metrics including open rates, click-through rates, conversion rates, and ROI, and offer insights for continuous improvement.
  5. Calendar Management: Help manage the marketing calendar for the channels that Ascent360 manages.

Pricing Per Request


  • Marketing Coordinator: This is the primary execution role that will convert creative briefs or written instruction into completed marketing emails.  Fee: $135 per hour  


  • Copywriter: This individual will craft compelling and persuasive written content including subject lines, body copy, and calls-to-action to drive engagement and conversions in email campaigns.  Fee: $135 per hour
  • Graphic Designer: This individual will physically create the visual content/graphic elements for each project. Fee: $165 per hour
  • Design Director: The Design Director will supervise all branding and design for the Ascent360 client. This includes advertising, product or service promotions, and the overall feel of the client’s brand.  Fee: $250 per hour    


  • Client Success Manager / Sr. Client Success Manager: These are the roles that many Ascent360 clients utilize for daily support needs. Fee: $185 per hour
  • Other: Ascent360 has many other roles including analyst, developer, data architect, etc., that are not included in this document but are available as needed. Fee: $185 per hour


Hours Bundle: Ascent360 can create a blended rate for these services based on the client’s needs at a discount on our standard rate of $185. This can be done for any specific role as well if the client would like to purchase a set number of hours.

Pricing by Project: Ascent360 can create custom estimates and Statements of Work (SOWs) on a project-by-project basis.  

Monthly Retainer: Any monthly retainer of 10 or more hours per month will receive a negotiated discount on our standard rates.

All packages are customized per client. Please reach out to your dedicated CSM or the Help Desk ( to determine what package best meets your needs.