Accessing the Ascent360 FTP

This article is for clients who have an existing FTP (file transfer protocol) folder set up by Ascent360.

There are two ways to access your folder location on the Ascent360 FTP:

  1. Using an FTP client like FileZilla, log in with the hostname of and connect using your FTP username and password.
  2. Through a web browser, navigate to and log in using your FTP username and password.
    • Note: This is not optimal for files 2 GB or larger. If the file fails to upload (even if it is much smaller than 2 GB) try using a native FTP client like FileZilla instead and follow instructions for Option 1.
    • A popup will load upon first time logging in and you to enter your starting password and reset it to a new password.