Texting Compliance

The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  To protect consumers' privacy and SMS communication ...

The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team. Text messaging is a highly regulated channel and is s...

There are certain times when it's illegal to send SMS known as Quiet Hours. Quiet Hours depend on the current time of the recipient of the text message (not you, the sender). Some states have Quiet Hours that deviate from the Quiet Hours set in pla...

The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  If you use Ascent360's SMS texting tools for informa...

Texting legislation and regulatory bodies require senders to support keywords like STOP, START, and HELP and take appropriate actions. Ascent360 automatically monitors inbound messages for compliance keywords and takes appropriate actions regarding c...

This article covers the ways a user can opt in and opt out of marketing text messages from your company.  Opting In to Text Messaging Explicit consent from an individual to receive text messages from your company is required to send them infor...