Texting Compliance

Articles

SMS - Ascent360's Guide to Texting Compliance
The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  To protect consumers' privacy and SMS communication ...
Prohibited Content in Text Messaging
The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team. Text messaging is a highly regulated channel and is s...
What are Texting Quiet Hours?
Note: SMS will be available for all clients around the middle to end of August 2024. There are certain times when it's illegal to send SMS known as Quiet Hours. Quiet Hours depend on the current time of the recipient of the text message (not ...
Texting Privacy Policy and Terms of Service
The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  If you are leveraging Ascent360's SMS texting tools ...
Texting Compliance Keywords
Note: SMS will be available for all clients around the middle to end of August 2024. Texting legislation and regulatory bodies require senders to support keywords like STOP, START, and HELP and take appropriate actions. Ascent360 automatically ...
Managing Permissions for Text Messaging
The following article covers the ways in which a user can opt in and opt out of Text Messaging from your company.  Opting In to Text Messaging Explicit consent from an individual to receive text messages from your company is required to send...