Updated Articles

11. Enabling Single Sign-on (SSO)

    Last Updated: 05/15/2025 in Account and billing Users & passwords
    Overview Single Sign-On (SSO) allows users to securely access multiple applications with one set of login credentials. Enabling SSO for the Ascent360 platform can streamline your users' access, simplifying the login process and reducing the...

12. View or Edit Audiences within Complex Audience Builder

    Last Updated: 05/14/2025 in Platform features Audience Builder Complex Audience Builder (Advanced Topic)
    ✨ New Feature: Edit Audience Criteria Without Leaving Complex Audience Builder We’ve rolled out a powerful new update in Complex Audience Builder to streamline your workflow and save you time. What’s new? You can now click the configuration ...

13. Ascent360 Raptor Service Install & Uninstall Instructions

    Last Updated: 05/08/2025 in Data and integrations Integrations Inbound Integrations Raptor Windows Service
    Ascent360's "Raptor" Windows Service can collect data from any database system located on a Windows network. Prior to downloading and installing the Raptor Service, please review the technical specifications outlined in Ascent360 Raptor Service - T...

14. Revenue Attribution

    Last Updated: 04/30/2025 in Platform features Marketing Campaigns Revenue Attribution
    How Ascent360 calculates Revenue Attribution

15. Ascent360 Raptor Service - Technical Specifications, Communications Protocol, and Auto-Update

    Last Updated: 04/16/2025 in Data and integrations Integrations Inbound Integrations Raptor Windows Service
    Ascent360 has many methods for collecting data securely from our clients. This includes batch SFTP, Webhooks, HTTPS POST, Native API and Web Services. In addition to these, Ascent360 has created a Windows Service, Raptor, that can collect data from ...

16. Data Security Best Practices

    Last Updated: 04/15/2025 in Data and integrations Data Security
    How to pass data securely

17. Custom Requests

    Last Updated: 03/28/2025 in Support
    To streamline project planning and ensure we capture key details upfront, we require a Project Brief Form for new projects, integrations, and any requests involving custom development. When to Complete a Project Brief: If you're requesting ...

18. The European Accessibility Act (EAA)

    Last Updated: 03/27/2025 in Releases, Announcements & Webinars
    As your Customer Data Platform and Marketing Automation provider, we want to keep you up-to-date on a new piece of legislation coming down the pike. The European Accessibility Act (EAA) will come into effect June 2025 , and will have several impl...

19. Offboarding Checklist

    Last Updated: 03/27/2025 in Account and billing Offboarding
    We hate to see you go! 😢 If you are offboarding from Ascent360, please follow this checklist: Export your email contacts   *important* Follow instructions to export all email contacts . Include the output field "Email Permission Status", so yo...

20. Why are my counts different than expected?

    Last Updated: 03/25/2025 in Getting started guide Getting Started FAQs
    Ascent360 employs an in-depth sanitation, matching, and de-duplication process to determine a "Golden Record" each time data is loaded to your platform. This article explains the counts you may find in Ascent360. How Ascent360 Imports Data C...

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