Updated Articles

  1. Transfer Contact Lists into Ascent360

    How to transfer contacts into Ascent360
  2. How to Insert Unique Promo Codes in Your Campaigns

    ⚠️ Important Note: Because promo code setup requires Ascent360 developer work, all promo code requests must be submitted at least 2 weeks in advance of your desired send date. Please plan accordingly to ensure your campaign launches on ti...
  3. Getting Started: Detailed Email Report Statistics

    Click on Emails > Reports in the Left-Hand Navigation Menu This page is an aggregate summary of all of your emails sends. Once you have sent your email, you can view these statistics by specific emails by using the dropdown in the ...
  4. Getting Started: Sending an Email

    Build an Email by selecting  Create > Email  or Send your existing Email under Email > Designs Once your email design is ready to be sent, configure the email sending details to share your message.  Configure the Sending Properties T...
  5. Getting Started: Designing an Email

    Email > All Designs or Select "Design" on the Ascent360 Home Page Use the Ascent360 Email Designer to build targeted and relevant marketing communication to be sent to an Audience. Create a New Email There are multiple ways to get started...
  6. 2025-10 Email Deliverability Webinar

    Here is a copy of the presentation we covered:  Ascent360 Webinar_Deliverability_2025.10.23.pdf ...
  7. How to Build Lodging Pre-Arrival and Post-Departure Audiences

    Best Practice Tip: Almost always add a NOT statement to exclude all cancelled reservations from the Lodging Audience General OTB Audiences: Bring in Date Field - most often Arrival date. Suppress anyone who canceled their rese...
  8. Welcome Triggers for Email and SMS

    Once you've created your landing pages (see instructions here ) for customers to sign up for email, SMS, or both, follow these steps to trigger the welcome message for each channel. As always, if you have questions, we're here to help! ...
  9. Webhook Data Collection

    The Basics What is a Webhook? Webhooks offer a simple, real-time way to send data from client applications to Ascent360. They are widely used for efficient, event-driven data sharing. Clients can integrate webhooks to send relevant data (e.g....
  10. Getting Started with SMS Marketing

    Curious about SMS marketing? This 15 minute webinar offers helpful information on getting started with this new channel. Your browser does not support HTML5 video. Getting Started Here are the basic steps involved in getting st...