This email settings section is specific to clients using the Ascent360 ESP (email platform).
With the Ascent360 Email Designer, you can quickly and easily upload Seed Lists, Test Lists, modify your default Tracking Parameters (appended tracking strings for Google Analytics) as well as adjust the default settings for Domain, Reply-To and From Email Info. This list of articles will teach you how to do this.
Note: During onboarding, Ascent360 will setup the Domain, Reply-To, From Email and Tracking Parameters with you. The Email Settings section will allow you to change those settings after the initial setup.
If you need to change the Domain or From Email information, please reach out to the Ascent360 Help Desk or your CSM to ensure that we provide the necessary records to update the settings in your DNS provider first.
Please see Sending Domain and DNS Records for more information.
To navigate to the email settings section, simply click on your profile/user icon in the top right corner and click on Settings.
You will then see the settings page as shown below:
If you utilize Google Analytics UTM tracking, Ascent360 can automatically append a tracking string to each of the links in your emails. Setting this up in Email Settings allows you to set default Tracking Parameters for all your emails. With a default value, you can still customize each parameter for a specific email sent from Ascent360.
Available Parameters
- Campaign Source – The platform (or vendor) where the traffic originates, like Facebook or your email newsletter.
- Campaign Medium – You can use this to identify the medium like Cost Per Click (CPC), social media, affiliate or QR code.
- Campaign Term – You’ll use this mainly for tracking your keywords during a paid AdWords campaign. You can also use it in your display ad campaigns to identify aspects of your audience.
- Campaign Content – If you’re A/B testing ads, then this is a useful metric that passes details about your ad. You can also use it to differentiate links that point to the same URL.
- Campaign Name – This is just to identify your campaign. Like your website or a specific product promotion. Here’s an example screenshot with the campaign names you might see when you navigate to Traffic Sources >> Sources >> Campaigns.
Configure Parameters
To add Tracking Parameters, hover over the blue Person Icon in the top right and select Settings. On the resulting page, select Email Settings.
If you don't see Email Settings available to you, please send a request to support@ascent360.net for the appropriate account permissions or to have our Support Team configure parameters on your behalf.
Click on the blue “Add” button on the right side of the row labeled Tracking Parameters.
Select a parameter from the drop-down. Click Add next to the parameter.
For each parameter, identify a Default Value and toggle Action to on (blue).
Select Append Tracking Parameter at the top to append your parameters by default to every link in each email.
After saving, you will be brought back to the settings page and you will see the parameters you have added:
Adding a test list allows you to quickly send test emails to a specified group of contacts for review & approval. It also makes sending to larger test lists more efficient by eliminating the need to manually enter the emails one by one.
Add a Test List
Navigate to Settings by hovering over the blue icon in the top right of the Portal.
Within Email Settings, select Add List in the Test List section.
Name your Test List and click Save.
After saving, you will see the name of your list in the drop-down as well as a new View option. Click View to add contacts to the list.
To load contacts in bulk, click choose file option and select the file. You can also click Add in the bottom right-hand corner to add contacts manually.
If you click Add to enter them in one by one, you will get another prompt to enter in the email address.
After saving the email, you will see the email added to the test list and the Active Status = True.
Repeat this process to add any additional contacts to the test list.
To change the status of a contact from the seed list, click “Edit” and toggle the Active status from True to False. When false, the button is gray and to the left, when True, the button is blue and to the right.
Only contacts with their Active status equaling True will be seeded on the outgoing email.
To learn how to send an email to your newly created test list, please see our How to Send/Schedule and Email article
Adding a seed list allows you to keep key internal stakeholders informed of outgoing emails. If an email is configured to send to a seed list in addition to the required audience, individuals on the seed list will receive the email, even if they don't qualify for the audience you are sending to.
Add a Seed List
Navigate to Settings by hovering over the blue icon in the top right of the Portal.
Within Email Settings, select Add List in the Seed List section.
Name your Seed List and click Save.
After saving, you will see the name of your list in the drop-down as well as a new View option. Click View to add contacts to the list.
To load contacts in bulk, click choose file option and select the file. You can also click Add in the bottom right-hand corner to add contacts manually.
If you click Add to enter them in one by one, you will get another prompt to enter in the email address.
Hit the blue Save button to save the email into the test list.
After saving the email, you will see the email added to the seed list and the Active Status = True.
Repeat this process to add any additional contacts to the seed list.
To change the status of a contact from the seed list, click “Edit” and toggle the Active status from True to False. When false, the button is gray and to the left, when True, the button is blue and to the right.
Only contacts with their Active status equaling True will be seeded on the outgoing email.
To learn how to send an email to your newly created seed list, please see our How to Send/Schedule and Email article
