Updated Articles

81. Data Security Best Practices

    Last Updated: 04/15/2025 in Data and integrations Data Security
    How to pass data securely

82. Custom Requests

    Last Updated: 03/28/2025 in Support
    To streamline project planning and ensure we capture key details upfront, we require a Project Brief Form for new projects, integrations, and any requests involving custom development. When to Complete a Project Brief: If you're requesting ...

83. The European Accessibility Act (EAA)

    Last Updated: 03/27/2025 in Releases & Webinars
    As your Customer Data Platform and Marketing Automation provider, we want to keep you up-to-date on a new piece of legislation coming down the pike. The European Accessibility Act (EAA) will come into effect June 2025 , and will have several impl...

84. Why are my counts different than expected?

    Last Updated: 03/25/2025 in Getting started guide Getting Started FAQs
    Ascent360 employs an in-depth sanitation, matching, and de-duplication process to determine a "Golden Record" each time data is loaded to your platform. This article explains the counts you may find in Ascent360. How Ascent360 Imports Data C...

85.  2024-12 Getting Started with SMS

    Last Updated: 03/25/2025 in Releases & Webinars Webinars
    Curious about how you can start leveraging SMS marketing in the Ascent360 platform? Look no further... this webinar is just 15 minutes long and provides a great overview of the steps involved in getting started. Your browser does not support HT...

86. 2025 Release Notes - New Product Features, Bug Fixes, and Improvements

    Last Updated: 03/25/2025 in Releases & Webinars Release Notes
    January 01/22/25 Bug Fixes SMS Fixed a display issue on the SMS Credits Usage page (MMS credits were being miscounted in visuals). Ascent360 ESP Fixed an issue where recurring email schedules with an end date were not transitioni...

87. 6-11-2024 Microsoft Issue Announcement

    Last Updated: 03/25/2025 in Releases & Webinars Release Notes
    The Issue:  In June 2024, Ascent360 identified an increase  in machine opens and clicks for clients sending to Microsoft B2C and Office 365 inboxes. The sudden increase is due to a security change Microsoft made to how its Safe Links feature i...

88. 2024 Release Notes - New Product Features, Bug Fixes, and Improvements

    Last Updated: 03/25/2025 in Releases & Webinars Release Notes
    December 12/18/24 What's New Ascent360 ESP  In addition to scheduled, recurring, and one-time sends, users can now send an email on an event-basis by triggering a webhook associated with the email. Webhook-triggered emails also allow user...

89. 2023 Release Notes - New Product Features, Bug Fixes, and Improvements

    Last Updated: 03/25/2025 in Releases & Webinars Release Notes
    December 12/12/23 Bug Fixes Audience Builder Fixed an issue where Audience Builder user interface was producing errant counts in Advanced Query audiences where OR and NOT operators were used. Resolved an issue where the "CreateTag" ac...

90. 2022 Release Notes - New Product Features, Bug Fixes, and Improvements

    Last Updated: 03/25/2025 in Releases & Webinars Release Notes
    December 12/19/22 What's New Ascent360 Reporting Users can now export from the Revenue Detail report. General Various improvements relating to Free Trial users.  12/12/22 What's New Ascent360 ESP Users can now move em...

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