Updated Articles

81.  2022-08 - Crawl, Walk, Run: Jumpstart Your Marketing

    Last Updated: 08/22/2024 in Releases, Announcements & Webinars Webinars
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82. Date Triggered Campaigns Overview

    Last Updated: 08/21/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    A date-triggered email campaign is your key to increasing advanced purchase, maximizing ancillary spend on-site and creating the best guest experience. Use the capabilities of Audience Builder to target guests based on their progress through th...

83. Marketing Campaign Overview

    Last Updated: 08/20/2024 in Platform features Marketing Campaigns
    What is a Marketing Campaign? A ‘marketing campaign’ is the name we give to any set of outbound communications sent to a group of targeted individuals, that can tracked and measured in terms of revenue generation. All of the following are examp...

84. Product Pre-Arrival Campaign

    Last Updated: 08/20/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    Using the CDP fields, Transaction Date and Event/Product Date, you can curate a pre-arrival email strategy to enhance the experience of your purchasers prior to their activity. Transaction Trigger Use purchase date to send pertinent information ...

85. Hospitality Pre-Arrival Campaign

    Last Updated: 08/20/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    Your guests' experience begins long before they arrive for their stay. Manage their expectations, increase on-site spend and get that 5-star review by establishing a strategic pre-arrival email series. Reservation Trigger When your customer book...

86. Client Onboarding & Support Model

    Last Updated: 08/05/2024 in Support
    1. Implementation Management All new clients are assigned a dedicated Implementation Manger who will own the client onboarding experience. Prior to the client signing the contract, the Implementation Manager will partner with the Ascent360 sales ...

87. Client Onboarding & Support Model

    Last Updated: 07/31/2024
    1. Implementation Management All new clients are assigned a dedicated Implementation Manger who will own the client onboarding experience. Prior to the client signing the contract, the Implementation Manager will partner with the Ascent360 sale...

88. Platform FAQs

    Last Updated: 07/08/2024 in Platform features

89. Customer Lookup

    Last Updated: 07/08/2024 in Platform features

90. What Happens When I Disconnect My Source System Data?

    Last Updated: 07/08/2024 in Account and billing
    If Ascent360 detects a disconnected data source, Ascent360 will reach out to the client via a Help Desk support ticket.  Disconnecting a data source interrupts the data flow into your Ascent360 marketing platform. Ascent360 will no longer be rece...

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