Updated Articles

  1. SMS Smart Encoding

    SMS Smart Encoding is a feature within Ascent360 that monitors for hidden Unicode characters in text message compositions and automatically converts them their nearest non-Unicode counterpart. This helps reduce unwanted segment increases resulting...
  2. Create a Text Message

    Text Messages > All Designs  Ascent360's SMS Design Library and Composition tool allow you to create, manage, and send SMS & MMS texts to [contactable] individuals in your CDP.  Create a New Message To create a new text message, click Cr...
  3. For Clients: Allowing Google Ads Access

    Step 1: Provide the Google Ads Account ID to Ascent360 After logging in to your Google Ads account at https://ads.google.com , your Ads account ID should appear next to your login information in the upper right corner. Send that over to y...
  4. How to Add a Countdown Timer to an Email

    Adding a countdown timer to your email is a great way to create urgency and drive engagement, especially during flash sales, special promotions, or holiday campaigns. While Ascent360 does not currently offer a built-in countdown timer feature, you...
  5.  Send/Schedule an Email

    How to schedule and send an email from the ESP
  6. Users & passwords

  7. Enabling Single Sign-on (SSO)

    Overview Single Sign-On (SSO) allows users to securely access multiple applications with one set of login credentials. Enabling SSO for the Ascent360 platform can streamline your users' access, simplifying the login process and reducing the...
  8. View or Edit Audiences within Complex Audience Builder

    ✨ New Feature: Edit Audience Criteria Without Leaving Complex Audience Builder We’ve rolled out a powerful new update in Complex Audience Builder to streamline your workflow and save you time. What’s new? You can now click the configuration ...
  9. Ascent360 Raptor Service Install & Uninstall Instructions

    Ascent360's "Raptor" Windows Service can collect data from any database system located on a Windows network. Prior to downloading and installing the Raptor Service, please review the technical specifications outlined in Ascent360 Raptor Service - T...
  10. Revenue Attribution

    How Ascent360 calculates Revenue Attribution