Updated Articles

91. View or Edit Audiences within Complex Audience Builder

    Last Updated: 05/14/2025 in Platform features Audience Builder (Segmentation) Complex Audience Builder (Advanced Topic)
    ✨ New Feature: Edit Audience Criteria Without Leaving Complex Audience Builder We’ve rolled out a powerful new update in Complex Audience Builder to streamline your workflow and save you time. What’s new? You can now click the configuration ...

92. Ascent360 Raptor Service Install & Uninstall Instructions

    Last Updated: 05/08/2025 in Data and integrations Raptor Windows Service
    Ascent360's "Raptor" Windows Service can collect data from any database system located on a Windows network. Prior to downloading and installing the Raptor Service, please review the technical specifications outlined in Ascent360 Raptor Service - T...

93. Revenue Attribution

    Last Updated: 04/30/2025 in Platform features Marketing Campaigns Revenue Attribution
    How Ascent360 calculates Revenue Attribution

94. Data Security Best Practices

    Last Updated: 04/15/2025 in Data and integrations Data Security
    How to pass data securely

95. Custom Requests

    Last Updated: 03/28/2025 in Support
    To streamline project planning and ensure we capture key details upfront, we require a Project Brief Form for new projects, integrations, and any requests involving custom development. When to Complete a Project Brief: If you're requesting ...

96. The European Accessibility Act (EAA)

    Last Updated: 03/27/2025 in Releases & Webinars
    As your Customer Data Platform and Marketing Automation provider, we want to keep you up-to-date on a new piece of legislation coming down the pike. The European Accessibility Act (EAA) will come into effect June 2025 , and will have several impl...

97. Why are my counts different than expected?

    Last Updated: 03/25/2025 in Getting Started Guide Getting Started FAQs
    Ascent360 employs an in-depth sanitation, matching, and de-duplication process to determine a "Golden Record" each time data is loaded to your platform. This article explains the counts you may find in Ascent360. How Ascent360 Imports Data C...

98.  2024-12 Getting Started with SMS

    Last Updated: 03/25/2025 in Releases & Webinars Webinars
    Curious about how you can start leveraging SMS marketing in the Ascent360 platform? Look no further... this webinar is just 15 minutes long and provides a great overview of the steps involved in getting started. Your browser does not support HT...

99. 2025 Release Notes - New Product Features, Bug Fixes, and Improvements

    Last Updated: 03/25/2025 in Releases & Webinars Release Notes
    January 01/22/25 Bug Fixes SMS Fixed a display issue on the SMS Credits Usage page (MMS credits were being miscounted in visuals). Ascent360 ESP Fixed an issue where recurring email schedules with an end date were not transitioni...

100. 6-11-2024 Microsoft Issue Announcement

     Last Updated: 03/25/2025 in Releases & Webinars Release Notes
     The Issue:  In June 2024, Ascent360 identified an increase  in machine opens and clicks for clients sending to Microsoft B2C and Office 365 inboxes. The sudden increase is due to a security change Microsoft made to how its Safe Links feature i...

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