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Adding Emoji in an email’s subject line can lead to higher open rates and better convey the call to action of your email. You can add emojis so email subject lines anywhere you can edit a subject line in the Ascent360 platform. When creating a n...
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Landing Page (Form Builder) Frequently Asked Questions Who can use the Landing Page builder? All clients that are using the Ascent360 Email Platform can also use the Landing Page builder. Where is the Landing Page builder in the Platform? La...
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Preference Center is available to Ascent360 Professional and Enterprise customers. If you are interested in upgrading, please contact support@ascent360.com . If you are on a Pro or Enterprise plan, contact us for assistance with turning this...
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How to add display conditions in email designer
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Images are a critical part of telling your story and creating engagement with your recipients. Use the below recommendations and best practices to ensure images render as intended.
Optimal File Size Tl;dr: Keep image sizes below 1MB. Fo...
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Email contacts that are known Canadians will be processed under Canadian Anti-Spam Law (CASL) rules.
Identifying CASL Applicable Individuals Ascent360 identifies individuals as Canadians if they have a known address in Canadian territory or i...
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Conducting the following processes will help to keep your CDP at optimal speed. User Permissions As your team experiences turnover, it’s important to notify the Ascent360 team that their account permissions are no longer needed This assists...
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Use the following best practices to construct optimal audiences in the CDP. Simplifying the Query Instead of resorting to using multiple unique Product Descriptions, consider using product classifications fields to zero in on the desired audi...
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Learn how to create an audience using fields from your CDP to create custom segments of individuals in your database based on their demographics, email history, purchase history, or other behavior.
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There are two main methods of building an audience in the Ascent360 platform: 1. Audience Builder a. “Advanced Query” within Audience Builder 2. Complex Audience Builder When to use “Audience Builder”? For one-time communication/promoti...