Updated Articles
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Create a Text Message
Text Messages > All Designs Ascent360's SMS Design Library and Composition tool allow you to create, manage, and send SMS & MMS texts to [contactable] individuals in your CDP. Create a New Message To create a new text message, click Cr... -
Text Message Design Statuses
In Ascent360’s Text Design Library there are nine design statuses based on how the texts are being sent. Draft : A new or unpublished design that has not been sent. Completed : A text message that was once Recurring but the configured End D... -
Send a Text Message
Text Messages > All Designs > Send Message The Text Message Sending Page can be used to send one-time or recurring text messages to your CDP audiences. Send a Text Message Once you are satisfied with your text message design, click the "Se... -
Managing Permissions for Text Messaging
This article covers the ways a user can opt in and opt out of marketing text messages from your company. Opting In to Text Messaging Explicit consent from an individual to receive text messages from your company is required to send them infor... -
Texting Compliance Keywords
Texting legislation and regulatory bodies require senders to support keywords like STOP, START, and HELP and take appropriate actions. Ascent360 automatically monitors inbound messages for compliance keywords and takes appropriate actions regarding c... -
Texting Privacy Policy and Terms of Service
The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team. If you use Ascent360's SMS texting tools for informa... -
What are Texting Quiet Hours?
There are certain times when it's illegal to send SMS known as Quiet Hours. Quiet Hours depend on the current time of the recipient of the text message (not you, the sender). Some states have Quiet Hours that deviate from the Quiet Hours set in pla... -
Prohibited Content in Text Messaging
The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team. Text messaging is a highly regulated channel and is s... -
SMS - Ascent360's Guide to Texting Compliance
The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team. To protect consumers' privacy and SMS communication ... -
Migrating an SMS Opt-in List
Submit a List of SMS Opt-ins If you have a list of already-opted-in SMS numbers, please ensure you know if your file contains opt-ins only, or a mixture of opt-ins and opt-outs. When submitting your data load request, you must specify if everyone...
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