Updated Articles

  1. Setup & Verify a Texting Number

    Prior to sending any text messages, there are a few important setup steps to follow. These include: purchasing a phone number to send from preparing your website (privacy policy) and other operations for SMS Compliance submitting information ...
  2. Email FAQ

  3. Available Fonts in Email Designer

    What are web safe fonts? Web safe fonts are fonts that are pre-installed on most operating systems and devices, ensuring consistent display across different platforms. They are crucial in HTML email design because many email clients do no...
  4.  Add a Custom Unsubscribe Form to an Email Design

    How to use a custom unsubscribe ascent360 form in an email design
  5. Users & passwords

  6. Enabling Single Sign-on (SSO)

    Single sign-on (SSO) to the Ascent360 platform is available by request only. Please submit your request either through your CSM or the help desk. The following information must be provided: Identity Provider (IdP) Details:  URL of your Identi...
  7. Email Design Statuses Explained

    In Ascent360’s Email Design Library, there are nine email design statuses based on how the emails are being sent. Draft : A new or unpublished design that has never been sent. Completed : An email that was once Recurring but the configured ...
  8. Web Scrape for Email Designs Updated

    Page Scrape emails allow you to populate an email with content that is housed elsewhere on the web.  Insert a Page Scrape Merge Tag Within an email design, insert a text block.  When editing a text block, select Merge tags in the tex...
  9. Data Load Requests

    How to request a data import.
  10.  Open or Send a Secure Note

    Ascent360 recommends using PrivNote or SafeNote to securely send passwords, API keys, and other sensitive credentials.  Privnote and SafeNote are free web-based services that allow you to securely send private notes via the web. It's ...