Audience Builder


Creating an Audience
Learn how to create an audience using fields from your CDP to create custom segments of individuals in your database based on their demographics, email history, purchase history, or other behavior.
Field Types
Configuring a Text Field To configure a text field, use the center arrow buttons to move values from “Possible Values” to "Selected Values" to include them in your audience. Configuring a Numeric Field To configure ...
Edit or Rename an Audience
Learn how to update an existing audience with a new name or new conditions and how to create a new audience from an existing one.
Contactability Panel
Learn how your universe selection affects the results of your audience or campaign. Choose different list types and permissions to use an audience or a campaign for different marketing channels.
How Audience Selector and Campaign Manager Work Together to Create Complex Queries Updated
Learn how audience selector and campaign manager can be used in conjunction to create complex queries for your marketing needs.
Send Contacts
Learn how to send your contacts to different platforms, including email service providers, ad network platforms or FTP locations.
Export Contacts to a File
Learn how to export a file of your contacts to analyze your CDP data locally.
Export Contacts to a Direct Mail file
Basic Direct Mail File To export the direct mail contacts in your audience or campaign to a CSV, TXT or Excel file, select the Send Contacts menu option. Then, select "a direct mail file" from the provider dropdown. Type in your ...
Export Contacts to a Phone List
To export the phone contacts in your audience or campaign to a CSV, TXT or Excel file, select the Send Contacts menu option. Then, select "a phone list" from the provider dropdown. Input your file name and select your file type, and ...
Web Tracking Data in Audience Selector
How to Use Web Tracking Data in Audience Selector Once you have installed the code snippet or pixel to your website and have received clicks from sent emails, you will begin seeing tracking data in Audience Selector. In the Fields Library in Audie...
Email Behavior Data in Audience Selector
Audience > Audience Builder Data relating to email engagement and behavior can be used in the Audience Builder to segment your database.    Non-Aggregated Email Engagement Data Non-aggregated email engagement data is the deliv...
Building an Audience from Landing Page Submissions
How to Build an Audience from Ascent360 Landing Page Submissions Pulling Form Source Name   Integrate > Landing Pages Navigate to the Landing Page you would like to use in the Audience Note: the Landing Page must be published an...
Send When Data is Available Schedule Type
All transactions and customer data are updated overnight in your database. Depending on the amount of data there is to update, your database can be updated a different time each morning. The "Send when data is available" option allows you...
Grouping or Advanced Queries in Audience Selector
This document is an overview and FAQ of Advanced Queries or Groupings in Audience Selector. What Are Advanced Queries or Groupings in Audience Builder? Advanced Queries in Audience Builder allow for you to have more control over your audiences...