Updated Articles

61. Client Onboarding & Support Model

    Last Updated: 08/15/2025 in Support
    1. Implementation Management All new clients are assigned a dedicated Implementation Manger who will own the client onboarding experience. Prior to the client signing the contract, the Implementation Manager will partner with the Ascent360 sales ...

62. Create a Support Ticket

    Last Updated: 08/15/2025 in Support
    How to create a ticket in the help desk

63.  2024-05 - Data Enrichment Webinar

    Last Updated: 08/15/2025 in Releases & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on May 21, 2024. In this 34-minute webinar, you'll learn some tips to master the art of data enrichment. ...

64.  2022-08 - Crawl, Walk, Run: Jumpstart Your Marketing

    Last Updated: 08/15/2025 in Releases & Webinars Webinars
    Your browser does not support HTML5 video. ...

65.  2024-08 - Support Overview and ESP Deep Dive

    Last Updated: 08/15/2025 in Releases & Webinars Webinars
    Your browser does not support HTML5 video. Power [User] Hour - Ascent360 Support Overview and ESP Deep Dive This 28-minute training video goes over our Support Offerings and we give you a sneak peak into some highly-requested Email (ESP) t...

66. Client Onboarding & Support Model

    Last Updated: 08/14/2025
    1. Implementation Management All new clients are assigned a dedicated Implementation Manger who will own the client onboarding experience. Prior to the client signing the contract, the Implementation Manager will partner with the Ascent360 sale...

67. Enabling BIMI for Email

    Last Updated: 08/12/2025 in Account and billing
    BIMI (Brand Indicators for Message Identification) is that relatively new standard where your brand’s verified logo appears right next to your emails in compatible inboxes (think Gmail, Yahoo, Fastmail, etc.). Benefits for a resort using BIMI in...

68. Export Contacts: Saved Output Fields

    Last Updated: 07/31/2025 in Platform features Audience Builder (Segmentation)
    When selecting output fields in the Send Contacts  dialogue in the Audience Builder or Complex Audience Builder, you may choose to save and reuse your selected output fields and their order for quick access later. These configurations are uniqu...

69. Export Contacts

    Last Updated: 07/31/2025 in Platform features Audience Builder (Segmentation)
    Learn how to send your contacts to different platforms, including email service providers, ad network platforms or FTP locations.

70. How to build audiences using web tracking data

    Last Updated: 07/31/2025 in Data and integrations Web Tracking Pixel
    Note: You must have the Ascent360 "web tracking pixel" installed on your website to begin collecting this type of data in the platform. Once the pixel is installed, you will begin seeing tracking data in Audience Builder (under the "Web Tracking" ...

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