Popular Articles

71. Web Scrape for Email Designs Updated

    Last Updated: 11/21/2024 in Platform features Email Designer Adding Content
    Page Scrape emails allow you to populate an email with content that is housed elsewhere on the web.  Insert a Page Scrape Merge Tag Within an email design, insert a text block.  When editing a text block, select Merge tags in the text ...

72. Using Merge Tags

    Last Updated: 08/29/2023 in Platform features Email Designer Using the Editor
    How to add personalization to your emails.

73. Request access for a new user

    Last Updated: 08/22/2023 in Account and billing Users & passwords
    User account creation can be requested via our Help Desk (by emailing support@ascent360.com or creating a ticket from within the platform). Provide the following information in your request: Your organization name The new user's: Email Addres...

74. Right to be Forgotten Requests

    Last Updated: 03/17/2023 in Data and integrations Data Security
    How to submit a right to be forgotten request

75. Data Dictionary (For Reporting Users)

    Last Updated: 06/07/2023 in Platform features Data Dictionary
    The Data Dictionary page provides a list of fields available in your Ascent360 Platform. The Data Dictionary also provides a visualization of how well populated your available fields are.  If you are looking for information on making edits on the D...

76. Onboarding Checklist

    Last Updated: 08/18/2025 in Getting started guide
    Welcome to Ascent360! We are thrilled to partner with you as you get started making the most of your data. It is estimated that this checklist will require a few hours of your time during your first month. We'll be here for any Q's along the way! ...

77. Export Contacts to a Direct Mail file

    Last Updated: 03/24/2023 in Platform features Audience Builder (Segmentation)
    Basic Direct Mail File To export the direct mail contacts in your audience or campaign to a CSV, TXT or Excel file, select the Send Contacts menu option. Then, select "a direct mail file" from the provider dropdown. Type in your file name,...

78. Offboarding Checklist

    Last Updated: 03/27/2025 in Account and billing Offboarding
    We hate to see you go! 😢 If you are offboarding from Ascent360, please follow this checklist: Export your email contacts   *important* Follow instructions to export all email contacts . Include the output field "Email Permission Status", so yo...

79. Data Quality Page

    Last Updated: 09/27/2023 in Reporting Database Reporting
    The data quality page displays all sorts of information about the quality of the data in the CDP. Visit this page to learn about how complete the contact data is and which sources pull the best data.

80. What is "Send When Data is Available"?

    Last Updated: 03/15/2023 in Platform features Audience Builder (Segmentation) Audience Builder FAQ
    All transactions and customer data are updated overnight in your database. Depending on the amount of data there is to update, your database can be updated a different time each morning. The "Send when data is available" option allows you to sched...

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