Popular Articles

  1. Upload an Image

    Allowed Image File Types Ascent360 accepts the below file types for images:  .gif .jpg .jpeg .png .bmp Upload images to the Image Library Emails > Image Library In the Image Library, select Upload in the top right. Browse for th...
  2.  Test Lists

    Adding a test list allows you to quickly send test emails to a specified group of contacts for review & approval. It also makes sending to larger test lists more efficient by eliminating the need to manually enter the emails one by one. Your ...
  3. Basic Elements of an Email Template

    Email templates have specific elements built into them like the Header, Footer, Hero Image and a variety of content blocks that contain images, copy, buttons (Calls to Action or "CTAs") and other content. Below is a graphic that outlines the variou...
  4. How do I configure a dynamic date in an export?

    How to insert a dynamic date in a file name.
  5. Acoustic - Using Database Fields to Personalize Emails

    This article applies to Ascent360 users who use Acoustic to send emails. Using Database Fields to Personalize Emails Setting Default Values for Fields in Acoustic   Log into Acoustic > Navigate to data > Databases > Select the databas...
  6. Email Design Settings

    The Settings  tab of the Email Designer allows you to configure the global properties of your email. Available Settings Content Area Width : Set the width for the content area. This is used when the device has a screen larger than that width....
  7. Email Revenue Reporting

    So, you're at a place where you want to start digging into your email performance and go beyond  the KPIs of open, click, unsubscribes. Fantastic! As of September 2023, we don't yet have a way to pull the exact products/items purchased from a speci...
  8. Holiday Email Marketing Best Practices

    Choose your subject lines carefully. With more emails flooding into inboxes this time of year, subject lines can make or break your open rate – and your campaign success. Spend extra time testing and proof-reading . Make sure you thoroughly...
  9. Working with borders

    Working with Borders For those structural and content elements where you can set a border, you have the option to do so for all sides, or for each side individually. This gives you flexibility in setting the look and feel of your email message. ...
  10. Overview: Email Design Best Practices

    Following these best practices will help ensure you are able to design your emails to cover the vast array of email clients and devices being used to view emails today. To summarize, here are some key best practices: (we have separate articles on e...