Audience Builder FAQ

Articles

How do I export a file to the Shared Folder?
Trying to export a file to the Shared Folder in File Management?  Follow these steps after clicking Send Contacts. Video walk-through Detailed step-by-step Click Send Contacts To: select File Export Named: [type a file ...
How do I edit or rename an audience?
Learn how to update an existing audience with a new name or new conditions and how to create a new audience from an existing one.
Refreshing Counts: The Contactability Panel
Learn how your universe selection affects the results of your audience or campaign. Choose different list types and permissions to use an audience or a campaign for different marketing channels.
What is "Send When Data is Available"?
All transactions and customer data are updated overnight in your database. Depending on the amount of data there is to update, your database can be updated a different time each morning. The "Send when data is available" option allows yo...