New Articles

81. How do I cancel my subscription?

    Created On: 03/10/2023 in Account and billing Billing
    Step 1 - Confirm where you are with your subscription term/commitment Flash360 Core:   In most cases, you will have an initial commitment of 12 months . If you are within this 12-month period, you can provide cancellation notice but are st...

82. Export an Audience to a File

    Published On: 02/28/2023 in Platform features Audience Builder
    Learn how to export a file of your contacts to analyze your CDP data locally.

83. What is "Send When Data is Available"?

    Published On: 02/28/2023 in Platform features Audience Builder Audience Builder FAQ
    All transactions and customer data are updated overnight in your database. Depending on the amount of data there is to update, your database can be updated a different time each morning. The "Send when data is available" option allows you to sched...

84. 2023 Release Notes - New Product Features, Bug Fixes, and Improvements

    Created On: 02/17/2023 in Releases, Announcements & Webinars Release Notes
    December 12/12/23 Bug Fixes Audience Builder Fixed an issue where Audience Builder user interface was producing errant counts in Advanced Query audiences where OR and NOT operators were used. Resolved an issue where the "CreateTag" ac...

85. 2023-02 - Reporting & How to Measure Success

    Created On: 02/15/2023 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on February 14, 2023. In this 30-minute webinar, we dive into database KPIs, email KPIs, and reporting and how to measure success. Here is our presentation d...

86. 2022-11 - Email Best Practices & Re-engagement

    Created On: 11/14/2022 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on November 14, 2022. In this 30-minute webinar, we dive into email best practices and cover the basics of creating a re-engagement campaign.  We had some fan...

87. Build an Audience from Form Submissions

    Published On: 10/31/2022 in Platform features Audience Builder
    Your browser does not support HTML5 video. How to Build an Audience from Ascent360 Landing Page Submissions Pulling Form Source Name   Integrate > Landing Pages Navigate to the Landing Page you would like to use in the Audience Not...

88. Live Chat Support

    Published On: 10/13/2022 in Support
    We have live chat support available Monday through Friday, during normal business hours.  Here's how it works: Click the blue "Help" icon in the bottom left of your screen. This opens the Help Center.  Click 'Chat', which opens a chat threa...

89. Getting Started: Audience Builder

    Created On: 10/07/2022 in Getting started guide
    Audience > Audience Builder or Select "Build Audience" on the Ascent360 Home Page Use the Ascent360 Audience Builder to build custom segments based on demographics, email history, transaction history, and more! Type of Audiences Audience...

90. 2022 Release Notes - New Product Features, Bug Fixes, and Improvements

    Created On: 09/29/2022 in Releases, Announcements & Webinars Release Notes
    December 12/19/22 What's New Ascent360 Reporting Users can now export from the Revenue Detail report. General Various improvements relating to Free Trial users.  12/12/22 What's New Ascent360 ESP Users can now move em...

• ← Back
• Viewing 81 - 90 of 212
• More →