New Articles

  1. Getting Started: Audience Builder

    Audience > Audience Builder or Select "Build Audience" on the Ascent360 Home Page Use the Ascent360 Audience Builder to build custom segments based on demographics, email history, transaction history, and more! Type of Audiences Audience...
  2. Webhook Setup - Technical Documentation

    Note: On 12/2/2022 we added Source Type as a required field that must be present in webhook payloads. This article contains documentation that outlines how clients can send contact data via webhook to Ascent360. This integration method does r...
  3. 2022 Release Notes - New Product Features, Bug Fixes, and Improvements

    December 12/19/22 What's New Ascent360 Reporting Users can now export from the Revenue Detail report. General Various improvements relating to Free Trial users.  12/12/22 What's New Ascent360 ESP Users can now move em...
  4. How to Setup WooCommerce Access for Ascent360

    To allow Ascent360 access to your WooCommerce instance for an integration, you'll need to generate and share a Consumer Key and Secret for Ascent360 to leverage. Follow the below steps to get started.  Generate the Consumer Key and Secret Log ...
  5. Offboarding Checklist Updated

    We hate to see you go! 😢 If you are offboarding from Ascent360, please follow this checklist: Export your email contacts   *important* Follow instructions to export all email contacts . Include the output field "Email Permission Status", so you ...
  6. Download your data from Ascent360

    Profile icon > File Manager This article will walk through the process of collecting your data from your Ascent360 platform. Create your Audience The first step to collecting your data is creating the audience you would like to download. Start ...
  7. 2022-08 - Crawl, Walk, Run: Jumpstart Your Marketing

    Your browser does not support HTML5 video. ...
  8. Where did Campaign Manager go?

    In August 2022, we renamed Campaign Manager; it's now called Complex Audience Builder .  We didn’t change any of the functionality – just the name.  We made this change because we introduced a new Campaigns area where users can track their email c...
  9. How do I export a file to the Shared Folder?

    Trying to export a file to the Shared Folder in File Management?  Follow these steps after clicking Send Contacts. Video walk-through Detailed step-by-step Click Send Contacts To: select File Export Named: [type a file name]...
  10. Add a Custom Unsubscribe Form to an Email Design

    How to use a custom unsubscribe ascent360 form in an email design