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71. 2023-02 - Reporting & How to Measure Success

    Created On: 02/15/2023 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on February 14, 2023. In this 30-minute webinar, we dive into database KPIs, email KPIs, and reporting and how to measure success. Here is our presentation d...

72. 2022-11 - Email Best Practices & Re-engagement

    Created On: 11/14/2022 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on November 14, 2022. In this 30-minute webinar, we dive into email best practices and cover the basics of creating a re-engagement campaign.  We had some fan...

73. Build an Audience from Form Submissions

    Published On: 10/31/2022 in Platform features Audience Builder
    Your browser does not support HTML5 video. How to Build an Audience from Ascent360 Landing Page Submissions Pulling Form Source Name   Integrate > Landing Pages Navigate to the Landing Page you would like to use in the Audience Not...

74. Live Chat Support

    Published On: 10/13/2022 in Support
    We have live chat support available Monday through Friday, during normal business hours.  Here's how it works: Click the blue "Help" icon in the bottom left of your screen. This opens the Help Center.  Click 'Chat', which opens a chat threa...

75. Getting Started: Audience Builder

    Created On: 10/07/2022 in Getting started guide
    Audience > Audience Builder or Select "Build Audience" on the Ascent360 Home Page Use the Ascent360 Audience Builder to build custom segments based on demographics, email history, transaction history, and more! Type of Audiences Audience...

76. Webhook Setup - Technical Documentation

    Published On: 09/30/2022 in Data and integrations Webhooks
    Note: On 12/2/2022 we added Source Type as a required field that must be present in webhook payloads. This article contains documentation that outlines how clients can send contact data via webhook to Ascent360. This integration method does r...

77. 2022 Release Notes - New Product Features, Bug Fixes, and Improvements

    Created On: 09/29/2022 in Releases, Announcements & Webinars
    December 12/19/22 What's New Ascent360 Reporting Users can now export from the Revenue Detail report. General Various improvements relating to Free Trial users.  12/12/22 What's New Ascent360 ESP Users can now move em...

78. How to Setup WooCommerce Access for Ascent360

    Created On: 09/27/2022 in Data and integrations Integrations Inbound Integrations
    To allow Ascent360 access to your WooCommerce instance for an integration, you'll need to generate and share a Consumer Key and Secret for Ascent360 to leverage. Follow the below steps to get started.  Generate the Consumer Key and Secret Log ...

79. Download your data from Ascent360

    Published On: 08/31/2022 in Account and billing Offboarding
    Profile icon > File Manager This article will walk through the process of collecting your data from your Ascent360 platform. Create your Audience The first step to collecting your data is creating the audience you would like to download. Start ...

80. Offboarding Checklist

    Created On: 09/02/2022 in Account and billing Offboarding
    We hate to see you go! However, if you are offboarding from Ascent360, please follow this checklist: Export your email contacts   *important* Follow instructions to export all email contacts . Make sure you include the output field called Email ...

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