Popular Articles

11. How to Setup Lightspeed POS/Retail (R-Series) Access for Ascent360

    Last Updated: 08/12/2022 in Data and integrations Integrations Inbound Integrations
    Follow the below process to connect your Lightspeed POS/Retail (R-Series) instance to Ascent360. Click Here  or copy the following link to authorize access to your Lightspeed Retail account.   https://us.lightspeedapp.com/oauth/authoriz...

12. Marketing Campaign Overview

    Last Updated: 08/20/2024 in Platform features Marketing Campaigns
    What is a Marketing Campaign? A ‘marketing campaign’ is the name we give to any set of outbound communications sent to a group of targeted individuals, that can tracked and measured in terms of revenue generation. All of the following are example...

13. Making Edits in Data Dictionary

    Last Updated: 10/08/2025 in Platform features Data Dictionary
    The Data Dictionary page lets users view and manage Audience Builder fields, including their categories, descriptions, order, and visibility. Database Insights > Data > Data Dictionary Update a Field's Category Name The Category Name  of the...

14. Demographics

    Last Updated: 03/08/2023 in Reporting Database Reporting
    The demographics page displays all of the demographic data present in the CDP.

15.  File Manager

    Last Updated: 08/18/2023 in Platform features File Manager
    Profile Button > File Manager File Manager allows you to securely upload and download files. File Manager is our preferred method of transferring files that contain Personable Identifiable Information (PII). Your browser does not support HTM...

16. Acoustic - Login Changes

    Last Updated: 09/30/2022 in Data and integrations Integrations Outbound Integrations Acoustic
    This article applies to Ascent360 users who use Acoustic to send emails. You may have seen one of several announcements from Acoustic about upcoming changes to the user experience as Acoustic separates from IBM. We wanted to share some pertinent ...

17.  Send/Schedule an Email

    Last Updated: 05/16/2025 in Platform features Email Designer Adding Content
    How to schedule and send an email from the ESP

18. Geography Reporting

    Last Updated: 03/30/2023 in Reporting Database Reporting
    The geography page shows where the people in the CDP live, including an overall international heat map, and maps of the top metro areas and states of the people in the CDP.

19. Ascent360 Raptor Service - Technical Specifications, Communications Protocol, and Auto-Update

    Last Updated: 04/16/2025 in Data and integrations Integrations Inbound Integrations Raptor Windows Service
    Ascent360 has many methods for collecting data securely from our clients. This includes batch SFTP, Webhooks, HTTPS POST, Native API and Web Services. In addition to these, Ascent360 has created a Windows Service, Raptor, that can collect data from ...

20.  Upload List Email

    Last Updated: 03/21/2025 in Platform features Email Designer Using the Editor
    Your browser does not support HTML5 video. Overview The " Upload List Email " feature allows users to quickly send emails or texts from the Ascent360 CDP to recipients that may not already be in the database or accessible through an ex...

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