New Articles

  1. How to Verify DMARC

    To check if your domain(s) successfully have DMARC in place, follow these steps. Navigate to https://mxtoolbox.com/dmarc.aspx Enter your domain into the search box, then click the orange "DMARC Lookup" button.  A successful D...
  2. 2024 Release Notes - New Product Features, Bug Fixes, and Improvements

    January 01/08/24 What's New Ascent360 Preference Center New ability to manage Subscriber Groups and Preference Center form in Ascent360. For more information, see Preference Center Overview Integrations Catalog UI/UX enhanceme...
  3. Updating Audiences with Year-Specific Source Name

    At the start of each new calendar year, it's a good idea to audit your audiences to ensure they are all set up correctly. Something important to check for is if any of your audiences incorporate a year-specific source name.  Here is what t...
  4. View or Download Email Unsubscribes

    An email opt-out is an email recipient who has chosen to unsubscribe from emails, marking themselves as  "opted out ”.     There are   two   ways you can view  email opt-outs  in the A...
  5. Use Your Hierarchy Export To Build Better Audiences

    What is a Hierarchy Export A hierarchy export shows the classification of all of your products within Audience Builder. With this knowledge, you can confidently create audiences using higher level classification than 'Product/Item Descripti...
  6. Update a Recurring Audience Using the Source Name Field

    Ascent360 Source Names dynamically populate the campaign year based on the date of the submission, which results in a new Source Name for every year that there are submissions. The following sources are included in this process: Ascent360 created ...
  7. New Sending Requirements for Gmail & Yahoo

    Updated on: 01.15.2024 • Originally published on: 11.29.2023 Carefully read through this article to ensure you are compliant!  Note the February 2024 deadline. Gmail recently released a  new set of requirements ...
  8. How often does the platform Auto Save my email?

    The autosave interval in Email Designer is set at 60 seconds after the last change to the email. If you try to navigate away from the email design page with unsaved changes, you'll get prompted to save or exit without saving. As a best practi...
  9. Send to a List

    List sends allow users to quickly send emails from the Ascent360 Email Sending Platform to recipients that may not already be in the CDP and accessible through a traditional audience. Very important:  Individuals in your list that aren't a...
  10. Making Edits in Data Dictionary

    The Data Dictionary page provides a list of fields available in your Ascent360 Platform. Users have the ability to update the category, field name, field description, sort order, or configure the field's visibility in various outputs.  Da...