New Articles

1. Additional Products and Services New

   Created On: 09/20/2023 in Ascent360 Support
   The following are additional products & services we offer: No. Item Description Price Recurrence 1 Client Success Consulting & Prepaid Time 1:1 strategic consulting with a Client Success Manager. Pay for a specific number ...

2. Email Revenue Reporting

   Created On: 09/04/2023 in Reporting
   So, you're at a place where you want to start digging into your email performance and go beyond  the KPIs of open, click, unsubscribes. Fantastic! As of September 2023, we don't yet have a way to pull the exact products/items purchased...

3. Multi Brand Database vs. Single Brand Database

   Published On: 08/31/2023 in Data and integrations Platform Architecture
   Ascent360 can build two fundamentally different types of databases for our clients. These are typically defined as: Multi Brand Database, Conglomerate database or Multi Resort Database : This type of database is typically used by clients who have...

4. High Level List of Features in the Ascent360 Platform

   Published On: 08/31/2023 in Data and integrations
   Below is a high level list of features in the Ascent360 platform. These are not in a specific order but are designed to offer insight into a full catalog of things that can be done within the platform. Data Integration Integrations to 100+ ...

5. Create a Support Ticket

   Published On: 08/31/2023 in Ascent360 Support
   How to create a ticket in the help desk

6. File Manager

   Published On: 08/16/2023 in Platform features File Management
   Profile Button > File Manager File Manager allows you to securely upload and download files. File Manager is our preferred method of transferring files that contain Personable Identifiable Information (PII). Your browser does not suppor...

7. Client Onboarding & Support Model

   Created On: 08/10/2023 in Ascent360 Support
   1. Implementation Management All new clients are assigned a dedicated Implementation Manger who will own the client onboarding experience. Prior to the client signing the contract, the Implementation Manager will partner with the Ascent360 sales ...

8. Refreshing Counts: The Contactability Panel

   Published On: 07/31/2023 in Platform features Audience Builder Audience Builder FAQ
   Learn how your universe selection affects the results of your audience or campaign. Choose different list types and permissions to use an audience or a campaign for different marketing channels.

9. 05.23.2023 Webinar - Ski Playbook Webinar Resources

   Created On: 05/30/2023 in Webinars
   Your browser does not support HTML5 video. The below audience checklist can be downloaded and used as a planning tool for you to track your messaging, upcoming priorities, etc.: Audience Tracker Ski Playbook.xlsx ...

10. Ascent360 Video Training Series

    Created On: 05/25/2023
    Welcome! Here you can find all of our helpful videos in one convenient location. Check out our different categories to help point you in the right direction. How-to videos are typically 1-5 minutes whereas our webinars provide a deeper insight into ...

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