-
This article gives an overview of what the Ascent360 Community Forum is, how to navigate it, and how to make comments & posts. Your suggestions, ideas, and contributions are greatly appreciated. We look forward to hearing from you and supporting...
-
If you want to do a "re-mail" (an email send that targets non-openers), you'll need to create two audiences: The first audience should comprise the people who were sent the initial email. This will be the audience you send ...
-
Created on: 03/10/2023
in Account and billing Billing Step 1 - Confirm where you are with your subscription term/commitment Flash360 Core: In most cases, you will have an initial commitment of 12 months . If you are within this 12-month period, you can provide cancellation notice but a...
-
All transactions and customer data are updated overnight in your database. Depending on the amount of data there is to update, your database can be updated a different time each morning. The "Send when data is available" option allows yo...
-
Learn how to export a file of your contacts to analyze your CDP data locally.
-
Created on: 02/17/2023
in Release notes
February 02/06/23 What's New All Campaigns Page The Campaigns Page now shows user-deleted email designs for more accurate revenue totals. New columns are available on this page: Delivered, Delivered Rate, Recurrence Details, and End ...
-
Created on: 02/15/2023
in Webinars Your browser does not support HTML5 video. This is a recording of our live session on February 14, 2023. In this 30-minute webinar, we dive into database KPIs, email KPIs, and reporting and how to measure success. Here is our presentatio...
-
Created on: 11/01/2022
in Webinars Our next client webinar will be on Tuesday, March 28 at 11am MT -- Audience Builder Deep Dive This webinar is for all levels of experience. We'll do a deep dive in our Audience Builder functionality, focusing on calculated dat...
-
How to Build an Audience from Ascent360 Landing Page Submissions Pulling Form Source Name Integrate > Landing Pages Navigate to the Landing Page you would like to use in the Audience Note: the Landing Page must be published an...
-
Published on: 10/13/2022
in Help Desk support When a help desk agent is available, a blue Chat button will appear on the bottom right (in the Ascent360 platform). Here's how it works: When "chat" is visible, someone from the client support team is available to help Simp...