New Articles

  1. SMS Glossary

    Below is a list of key terms to know in the SMS industry.  # 10DLC 10-Digit Long Code. 10DLC numbers are the traditional long-code phone number for both voice and messaging. 10DLC is a sanctioned A2P messaging channel in the U.S., but is n...
  2. Create a text message

    Text Messages > All Designs  Ascent360's SMS Design Library and Composition tool allow you to create, manage, and send new SMS & MMS texts to the individuals in your CDP.  Create a New Message To create a new text message, click Create M...
  3. Understanding Text Message Credits

    Note: SMS will be available for all clients around the middle to end of August 2024. Ascent360 uses a credit-based system to simplify the SMS & MMS sending and billing experience. Credits are used to centralize all of the variable costs assoc...
  4. Send a text message

    Note: SMS will be available for all clients around the middle to end of August 2024. Text Messages > All Designs > Send Message The Text Message Sending Page can be used to send one-time or recurring text messages to your CDP audiences.  ...
  5. Text Message Design Statuses

    Note: SMS will be available for all clients around the middle to end of August 2024. In Ascent360’s Text Design Library there are eight email design statuses based on how the texts are being sent. Draft : A new or unpublished design that h...
  6. 2024-05 - Data Enrichment Webinar

    Your browser does not support HTML5 video. This is a recording of our live session on May 21, 2024. In this 34-minute webinar, you'll learn some tips to master the art of data enrichment. ...
  7. How to Start & Grow Your SMS Marketing

    Text message marketing is becoming increasingly popular as businesses look to build closer and more real-time connections with their customers. But to start incorporating Text Messaging into your marketing strategy you need to first collect mobile...
  8. Managing Permissions for Text Messaging

    The following article covers the ways in which a user can opt in and opt out of Text Messaging from your company.  Opting In to Text Messaging Explicit consent from an individual to receive text messages from your company is required to send...
  9. The Texting Credit Usage Page

    The Credit Usage Page within Ascent360 provides a report of current and past credit usage by month. The page centralizes the data related to texting credit usage to give you a better idea of how your credits are spent per month.  For more on Ascent...
  10. Texting "From Number" Types

    Note: SMS will be available for all clients around the middle to end of August 2024. Ascent360 offers two types of sending numbers for texting. These are:  10DLC (sometimes referred to as " local " or "long-code"): numbers with local area c...