New Articles

21. Onboarding Checklist

    Published On: 09/03/2024 in Getting started guide
    Welcome to Ascent360! We are thrilled to partner with you as you get started making the most of your data. It is estimated that this checklist will require a few hours of your time during your first month. We'll be here for any Q's along the way! ...

22. Getting Started with SMS Marketing

    Published On: 09/02/2024 in Platform features SMS Marketing
    Curious about SMS marketing? This 15 minute webinar offers helpful information on getting started with this new channel. Your browser does not support HTML5 video. Getting Started Here are the basic steps involv...

23. Open or Send a Secure Note

    Published On: 09/02/2024 in Data and integrations Data Security
    Ascent360 recommends using PrivNote or SafeNote to securely send passwords, API keys, and other sensitive credentials.  Privnote and SafeNote are free web-based services that allow you to securely send private notes via the web. It's ...

24. Time With a Specialist

    Published On: 09/02/2024 in Support
    Want to talk through some platform questions on a live call?  We’d love to set up a call with you! Our "Time with a Specialist" sessions let you ask questions in real-time and can be a streamlined alternative to long email threads. Here are ...

25. Email Reports

    Published On: 08/31/2024 in Reporting Email Reporting
    Visit the email reports pages to learn more about the performance of your email campaigns. Check out the emails that had the highest engagement and where there may be opportunities for growth.

26. Email Training Videos

    Published On: 08/31/2024 in Platform features Email Designer Training Videos
    Training videos for designing and sending emails

27. 2024-08 - Support Overview and ESP Deep Dive

    Created On: 08/22/2024 in Releases, Announcements & Webinars Webinars
    Your browser does not support HTML5 video. Power [User] Hour - Ascent360 Support Overview and ESP Deep Dive This 28-minute training video goes over our Support Offerings and we give you a sneak peak into some highly-requested Email (ESP) top...

28. Product Pre-Arrival Campaign

    Created On: 08/20/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    Using the CDP fields, Transaction Date and Event/Product Date, you can curate a pre-arrival email strategy to enhance the experience of your purchasers prior to their activity. Transaction Trigger Use purchase date to send pertinent information ...

29. Hospitality Pre-Arrival Campaign

    Created On: 08/20/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    Your guests' experience begins long before they arrive for their stay. Manage their expectations, increase on-site spend and get that 5-star review by establishing a strategic pre-arrival email series. Reservation Trigger When your customer book...

30. Date Triggered Campaigns Overview

    Created On: 08/20/2024 in Platform features Marketing Campaigns Date Triggered Campaigns
    A date-triggered email campaign is your key to increasing advanced purchase, maximizing ancillary spend on-site and creating the best guest experience. Use the capabilities of Audience Builder to target guests based on their progress through th...

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