New Articles

  1. Product Pre-Arrival Campaign

    Using the CDP fields, Transaction Date and Event/Product Date, you can curate a pre-arrival email strategy to enhance the experience of your purchasers prior to their activity. Transaction Trigger Use purchase date to send pertinent information ...
  2. Hospitality Pre-Arrival Campaign

    Your guests' experience begins long before they arrive for their stay. Manage their expectations, increase on-site spend and get that 5-star review by establishing a strategic pre-arrival email series. Reservation Trigger When your customer book...
  3. Date Triggered Campaigns Overview

    A date-triggered email campaign is your key to increasing advanced purchase, maximizing ancillary spend on-site and creating the best guest experience. Use the capabilities of Audience Builder to target guests based on their progress through th...
  4. Client Onboarding & Support Model

    1. Implementation Management All new clients are assigned a dedicated Implementation Manger who will own the client onboarding experience. Prior to the client signing the contract, the Implementation Manager will partner with the Ascent360 sale...
  5. Key SMS Campaigns to Implement

    Jumpstart your SMS marketing journey with these essential campaign ideas.  Pre-Arrival Give your guests the ultimate peace of mind leading up to their visit by texting them the most important details at the ideal time in their customer journ...
  6. Ascent360 SMS/Text Messaging Demo Video

    SMS > All Designs The below video walks through our SMS platform, showcasing the main features such as navigating the All Designs page, creating a SMS and MMS message and how to send or automate your text message campaigns. Your browse...
  7. SMS - Ascent360's Guide to Texting Compliance

    The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  To protect consumers' privacy and SMS communication ...
  8. Prohibited Content in Text Messaging

    The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team. Text messaging is a highly regulated channel and is s...
  9. Texting Privacy Policy and Terms of Service

    The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  If you are leveraging Ascent360's SMS texting tools ...
  10. Texting Compliance Keywords

    Note: SMS will be available for all clients around the middle to end of August 2024. Texting legislation and regulatory bodies require senders to support keywords like STOP, START, and HELP and take appropriate actions. Ascent360 automatically ...