Popular Articles

41. Contactability Reporting

    Last Updated: 02/15/2024 in Reporting Database Reporting
    The contactability page explores the different ways you can contact people in the CDP. Learn more about the types of consents, email metrics and postal contactability of the people in your CDP.

42.  Upload List Email

    Last Updated: 03/21/2025 in Platform features Email Designer Using the Editor
    Your browser does not support HTML5 video. Overview The " Upload List Email " feature allows users to quickly send emails or texts from the Ascent360 CDP to recipients that may not already be in the database or accessible through an ex...

43. Getting Started: Designing an Email

    Last Updated: 12/21/2022 in Getting started guide
    Email > All Designs or Select "Design" on the Ascent360 Home Page Use the Ascent360 Email Designer to build targeted and relevant marketing communication to be sent to an Audience. Create a New Email There are multiple ways to get started des...

44. Field Types

    Last Updated: 06/07/2023 in Platform features Audience Builder
    Configuring a Text Field To configure a text field, use the center arrow buttons to move values from “Possible Values” to "Selected Values" to include them in your audience. Configuring a Numeric Field To configure a number field, choose w...

45. Allow Ascent360 Access to Your Facebook Ads Account

    Last Updated: 10/26/2022 in Data and integrations Integrations Outbound Integrations Facebook
    Before you Begin: Accept Facebook’s Terms of Service Use the link below to accept the terms. Please replace %%Account Number%% with the account number you are accepting: https:\\business.facebook.com\ads\manage\customaudiences\tos\?act=%%Account...

46. Ascent360 Raptor Service - How to Restart

    Last Updated: 06/01/2023 in Data and integrations Integrations Inbound Integrations Raptor Windows Service
    If the Ascent360 Support team requests that you restart your pre-configured Raptor Service, please follow the below process:  Go to the computer where the Raptor Service is installed. This would either be by using Remote Desktop Connection or b...

47. Sending Domain and DNS Records

    Last Updated: 08/25/2023 in Platform features Email Designer Initial Setup/Implementation
    If you are using the Ascent360 Email Sending Platform to send emails, Ascent360 will configure your "From" and "Reply-to" addresses for you to get started.  Sending from the Shared Ascent360 Domain By Default, Ascent360 will setup most new clien...

48. How to build audiences using web tracking data

    Last Updated: 01/05/2024 in Platform features Web Tracking Data
    Note: You must have the Ascent360 "web tracking pixel" installed on your website to begin collecting this type of data in the platform. Once the pixel is installed, you will begin seeing tracking data in Audience Builder (under the "Web Tracking" se...

49. What is a RFM Score?

    Last Updated: 11/10/2023 in Data and integrations Data and integrations FAQs
    Ascent360 has an aggregate called RFM -- “Recency, Frequency and Monetary”. At its core, the RFM score is a tool to understand customer value by comparing individuals against one another. RFM has been used in database marketing for 20+ years. Rece...

50. Refreshing Counts: The Contactability Panel

    Last Updated: 08/03/2023 in Platform features Audience Builder Audience Builder FAQ
    Learn how your universe selection affects the results of your audience or campaign. Choose different list types and permissions to use an audience or a campaign for different marketing channels.

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