Popular Articles

51. Add Dynamic Content to an Email

    Last Updated: 04/19/2024 in Platform features Email Designer Using the Editor
    How to add display conditions in email designer

52. Landing Page FAQs

    Last Updated: 06/13/2024 in Platform features Landing Page Builder
    Landing Page (Form Builder) Frequently Asked Questions Who can use the Landing Page builder? All clients that are using the Ascent360 Email Platform can also use the Landing Page builder. Where is the Landing Page builder in the Platform? La...

53. Working with HTML Content Blocks

    Last Updated: 03/17/2023 in Platform features Email Designer Using the Editor
    In some instances, you may need to add specific HTML to your email without using a content block. In those cases, you can use the custom HTML block to insert valid HTML into your email.

54. What is the difference between an individual, customer and a prospect?

    Last Updated: 06/07/2023 in Getting started guide Getting Started FAQs
    The Ascent360 CDP has three different classifications for "people" records. These are: Individuals: An individual is a unique contactable person in the database after matching and de-duplication. An individual can be either a Customer or a Prosp...

55. How to setup Shopify access for Ascent360

    Last Updated: 08/12/2022 in Data and integrations Integrations Inbound Integrations
    Follow the below process to connect your Shopify eCom instance to Ascent360.               Click Here                Or Login to your Shopify store with admin credentials Select "Apps" on the left side menu.   Click "Custom...

56. Email Attribution: What it is and how it works

    Last Updated: 06/07/2023 in Platform features Marketing Campaigns Revenue Attribution
    Ascen t360  has a proprietary revenue attribution system to measure revenue from email campaigns.  Because Ascent360 provides an omni-channel Customer Data Platform to capture and combine data from multiple source systems, Ascent360 is well-posit...

57. Getting Started with SMS Marketing

    Last Updated: 03/05/2025 in Platform features SMS Marketing
    Curious about SMS marketing? This 15 minute webinar offers helpful information on getting started with this new channel. Your browser does not support HTML5 video. Getting Started Here are the basic steps involved...

58. How do I edit or rename an audience?

    Last Updated: 03/15/2023 in Platform features Audience Builder Audience Builder FAQ
    Learn how to update an existing audience with a new name or new conditions and how to create a new audience from an existing one.

59. Create a Support Ticket

    Last Updated: 09/09/2024 in Support
    How to create a ticket in the help desk

60. Data Sources

    Last Updated: 04/25/2023 in Data and integrations
    Database Insights > Data > Data Sources The Data Sources page in the platform provides reporting and insights about data coming from any source system integrations. Use this page to compare relative counts or as a sanity check for active integr...

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