Updated Articles

1. Holiday Email Marketing Best Practices

   Last Updated: 10/29/2025 in Platform features Email Designer Best Practices & FAQ
   2025 Holiday Email Marketing Best Practices: Thanksgiving, BFCM and Christmas The holiday season is a high-stakes time for email marketers. With inboxes overflowing and consumer expectations rising, your email strategy needs to be sharper than ...

2. Email FAQ

   Last Updated: 10/29/2025 in Platform features Email Designer

3. Account Settings - The Brand Tab

   Last Updated: 10/22/2025 in Account and billing Account Settings
   User Icon > Settings The Brand Tab of the Settings Page contains global settings to help ensure brand consistency across your marketing campaigns. There are two sections on the Brand Tab: Preferred Fonts and Custom Colors. For changes ma...

4. AMP for Email

   Last Updated: 10/14/2025 in Platform features Email Designer Using the Editor
   AMP (Accelerated Mobile Pages) is an open-source web component framework that enables senders to send dynamic, interactive elements through email. Ascent360 supports Image Carousels through the AMP framework.  Prior to sending AMP-enabled conte...

5. Troubleshooting Slow Queries in the Customer Data Platform

   Last Updated: 10/09/2025 in Support
   There a number of factors that impact the duration for a query run time. We give our clients a great deal of flexibility with the queries they can run. As a result, some queries can be quite complex and take a longer time to process. Below are som...

6. Making Edits in Data Dictionary

   Last Updated: 10/08/2025 in Platform features Data Dictionary
   The Data Dictionary page lets users view and manage Audience Builder fields, including their categories, descriptions, order, and visibility. Database Insights > Data > Data Dictionary Update a Field's Category Name The Category Name  of t...

7. Transfer Contact Lists into Ascent360

   Last Updated: 10/08/2025 in Getting started guide Getting Started FAQs
   How to transfer contacts into Ascent360

8. HTML Email Importer

   Last Updated: 10/01/2025 in Platform features Email Designer Adding Content
   The HTML Email Importer allows you to import entire HTML templates into the Ascent360 email editor. Use this feature to import emails from template libraries around the web, upload directly from your device, or transfer email designs from a previo...

9. Email Delivery Best Practices

   Last Updated: 09/30/2025 in Platform features Email Designer Email Deliverability
   Email deliverability is critical to the success of your marketing campaigns. Even the most compelling content won’t drive results if it doesn’t reach your audience’s inbox. This guide outlines best practices to help ensure your emails are deliv...

10.  Email Reports

    Last Updated: 09/25/2025 in Reporting Email Reporting
    Visit the email reports pages to learn more about the performance of your email campaigns. Check out the emails that had the highest engagement and where there may be opportunities for growth.

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