Updated Articles

  1. Ascent360 Raptor Service Install & Uninstall Instructions

    Ascent360's "Raptor" Windows Service can collect data from any database system located on a Windows network. Prior to downloading and installing the Raptor Service, please review the technical specifications outlined in Ascent360 Raptor Service - T...
  2. Revenue Attribution

    How Ascent360 calculates Revenue Attribution
  3. Ascent360 Raptor Service - Technical Specifications, Communications Protocol, and Auto-Update

    Ascent360 has many methods for collecting data securely from our clients. This includes batch SFTP, Webhooks, HTTPS POST, Native API and Web Services. In addition to these, Ascent360 has created a Windows Service, Raptor, that can collect data from ...
  4. Data Security Best Practices

    How to pass data securely
  5. Email Settings

  6. Email Tracking Parameters

    If you utilize Google Analytics UTM tracking, Ascent360 can automatically append a tracking string to each of the links in your emails. Setting this up in Email Settings allows you to set default Tracking Parameters for all your emails. With a d...
  7. Custom Requests

    To streamline project planning and ensure we capture key details upfront, we require a Project Brief Form for new projects, integrations, and any requests involving custom development. When to Complete a Project Brief: If you're requesting ...
  8. The European Accessibility Act (EAA)

    As your Customer Data Platform and Marketing Automation provider, we want to keep you up-to-date on a new piece of legislation coming down the pike. The European Accessibility Act (EAA) will come into effect June 2025 , and will have several impl...
  9. Webhook-Triggered Emails

    You can now trigger emails through a webhook in Ascent360, allowing you to send event-based emails and include dynamic data in the payload. This guide will walk you through the steps to set up a webhook-triggered email. Why Use a Webhook...
  10. Offboarding Checklist

    We hate to see you go! 😢 If you are offboarding from Ascent360, please follow this checklist: Export your email contacts   *important* Follow instructions to export all email contacts . Include the output field "Email Permission Status", so yo...