Updated Articles

  1. Ascent360 Raptor Service - Technical Specifications, Communications Protocol, and Auto-Update

    Ascent360 has many different methodologies for collecting data securely from our clients.  This includes methods such as batch SFTP, Web Hooks, HTTPS POST, Native API and Web Services. In addition to these, Ascent360 has created a Windows Servi...
  2. Ascent360 Raptor Service Install & Uninstall Instructions

    Ascent360 has created a Windows Service (Raptor Service) that can collect data from any database system located on a windows network.  This document is specific to the Raptor Service and explains how to download the software: 1. Go to https:...
  3. Revenue Attribution - March 2020 Release

    How Ascent360 calculates Revenue Attribution
  4. Allow Ascent360 Access to Google Analytics

    Step 1: Confirm eCommerce tracking is enabled In order for Ascent360 to be able to use the data that is provided from Google Analytics, eCommerce tracking has to be enabled. To confirm that your Google Analytics account has eCommerce tracking tur...
  5. FAQs

  6. What is an "Individual" in Ascent360?

    When Ascent360 pulls customer records into our system from our clients source systems, we need to decide which records are complete and should be stored as a "customer record", which ones should be matched to individuals already in the dat...
  7.  Exciting Changes to the CDP

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  8. Acoustic Login Changes

    You may have seen one of several announcements from Acoustic about upcoming changes to the user experience as Acoustic separates from IBM. We wanted to share some pertinent information with you to avoid any confusion about the upcoming changes. U...
  9. Edit or Rename an Audience

    Learn how to update an existing audience with a new name or new conditions and how to create a new audience from an existing one.
  10. Creating an Audience

    Learn how to create an audience using fields from your CDP to create custom segments of individuals in your database based on their demographics, email history, purchase history, or other behavior.