Updated Articles

1. Email FAQ

   Last Updated: 04/17/2026 in Platform features Email Designer

2. Available Fonts in Email Designer

   Last Updated: 04/17/2026 in Platform features Email Designer Best Practices & FAQ
   What are web safe fonts? Web safe fonts are fonts that are pre-installed on most operating systems and devices, ensuring consistent display across different platforms. They are crucial in HTML email design because many email clients do ...

3. Colors, Fonts, and Custom Fonts

   Last Updated: 04/17/2026 in Account and billing Account Settings The Brand Tab
   User Icon > Settings > Brand Tab > Colors & Fonts The Colors & Fonts section of the Brand Tab allows you to manage the fonts and brand colors available across your Email and Landing Page editors. Fonts and colors configured here are also availa...

4. Ascent360 Raptor Service - Auto Restart Setup

   Last Updated: 04/13/2026 in Data and integrations Raptor Windows Service
   Create a Windows scheduled task to restart Raptor Services   Open Services.msc on the host server and make note of the names of the Raptor services that are on this server. Create a powershell script on the host server using notepad or some t...

5. Client Onboarding & Support Model

   Last Updated: 04/13/2026 in Support
   Implementation Every new client is assigned a dedicated Implementation Manager who owns your onboarding experience and partners with our sales team before you sign to set clear expectations. Your implementation includes: Initial data revi...

6. Content Defaults: Emails & Landing Page Editors

   Last Updated: 04/06/2026 in Account and billing Account Settings The Brand Tab
   Configuration > Brand Settings > Content Defaults Once Content Defaults are configured and saved, they take effect automatically in the email editor and the landing page editor. This article explains what to expect when creating new designs wit...

7. Content Defaults: Using Presets, Import, and Export

   Last Updated: 04/06/2026 in Account and billing Account Settings The Brand Tab
   Configuration > Brand Settings > Content Defaults Content Defaults includes tools for quickly applying a pre-built theme, sharing configurations between accounts, and backing up your settings. These options are available in the toolbar at the t...

8. Content Defaults: Configuring Content Block Defaults

   Last Updated: 04/06/2026 in Account and billing Account Settings The Brand Tab
   Configuration > Brand Settings > Content Defaults > Content Blocks Below the Global Design Tokens section, each content block type has its own configuration card. These cards let you fine-tune the default appearance of specific block types — ov...

9. Content Defaults: Configuring Global Design Tokens

   Last Updated: 04/06/2026 in Account and billing Account Settings The Brand Tab
   Configuration > Brand Settings > Content Defaults > Global Design Tokens Global Design Tokens are the foundational brand values that cascade into all content block types. Setting these tokens is the fastest way to get your brand applied across ...

10. Content Defaults: Getting Started

    Last Updated: 04/06/2026 in Account and billing Account Settings The Brand Tab
    Configuration > Brand Settings > Content Defaults Content Defaults let you define the default styling for content blocks in the email and landing page editors. When a user drags a new block into a design, a text block, a button, an image, it ar...

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