Updated Articles

  1. Overview: Email Design Best Practices Updated

    Following these best practices will help ensure you are able to design your emails to cover the vast array of email clients and devices being used to view emails today. To summarize, here are some key best practices: (we have separate articles on e...
  2. Contactability Reporting

    The contactability page explores the different ways you can contact people in the CDP. Learn more about the types of consents, email metrics and postal contactability of the people in your CDP.
  3. Email FAQ

  4. How to Verify DMARC

    To check if your domain(s) successfully have DMARC in place, follow these steps. Navigate to https://mxtoolbox.com/dmarc.aspx Enter your domain into the search box, then click the orange "DMARC Lookup" button.  A successful D...
  5. New Sending Requirements for Gmail & Yahoo

    Updated on: 01.15.2024 • Originally published on: 11.29.2023 Carefully read through this article to ensure you are compliant!  Note the February 2024 deadline. Gmail recently released a  new set of requirements ...
  6. Use Your Hierarchy Export To Build Better Audiences

    What is a Hierarchy Export A hierarchy export shows the classification of all of your products within Audience Builder. With this knowledge, you can confidently create audiences using higher level classification than 'Product/Item Descripti...
  7. 2024 Release Notes - New Product Features, Bug Fixes, and Improvements

    January 01/08/24 What's New Ascent360 Preference Center New ability to manage Subscriber Groups and Preference Center form in Ascent360. For more information, see Preference Center Overview Integrations Catalog UI/UX enhanceme...
  8. 2023 Release Notes - New Product Features, Bug Fixes, and Improvements

    December 12/12/23 Bug Fixes Audience Builder Fixed an issue where Audience Builder user interface was producing errant counts in Advanced Query audiences where OR and NOT operators were used. Resolved an issue where the "CreateTag&...
  9. Preference Center Overview New

    Preference Center functionality is now available for our beta group of clients (as of January 9, 2024). We plan to release this to a wider group by January 16. Preference Center will be available to Ascent360 Professional  and Enterpris...
  10. 2022 Release Notes - New Product Features, Bug Fixes, and Improvements

    December 12/19/22 What's New Ascent360 Reporting Users can now export from the Revenue Detail report. General Various improvements relating to Free Trial users.  12/12/22 What's New Ascent360 ESP Users can ...