Popular Articles

  1. SMS - Ascent360's Guide to Texting Compliance

    The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  To protect consumers' privacy and SMS communication ...
  2. Text Message Credits

    Ascent360 uses a credit-based system to simplify the SMS & MMS sending and billing experience. Credits are used to centralize all of the variable costs associated with your texting plan under one item.  When sending a text, an SMS costs 1 credit...
  3. Create a Text Message

    Text Messages > All Designs  Ascent360's SMS Design Library and Composition tool allow you to create, manage, and send SMS & MMS texts to [contactable] individuals in your CDP.  Create a New Message To create a new text message, click Crea...
  4. Texting Privacy Policy and Terms of Service

    The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  If you use Ascent360's SMS texting tools for informa...
  5. Setup & Verify a Texting Number

    Prior to sending any text messages, there are a few important setup steps to follow. These include: purchasing a phone number to send from preparing your website (privacy policy) and other operations for SMS Compliance submitting information ...
  6. Texting "From Number" Types

    Ascent360 offers two types of sending numbers for texting. These are:  10DLC (sometimes referred to as " local " or "long-code"): numbers with local area codes (Example: 303, 720) Toll-free: 8xx numbers While the differences between these num...
  7. How to Start & Grow Your SMS Marketing

    Text message marketing is becoming increasingly popular as businesses look to build closer and more real-time connections with their customers. But to start incorporating Text Messaging into your marketing strategy you need to first collect mobile...
  8. What are Texting Quiet Hours?

    There are certain times when it's illegal to send SMS known as Quiet Hours. Quiet Hours depend on the current time of the recipient of the text message (not you, the sender). Some states have Quiet Hours that deviate from the Quiet Hours set in pla...
  9. Managing Permissions for Text Messaging

    This article covers the ways a user can opt in and opt out of marketing text messages from your company.  Opting In to Text Messaging Explicit consent from an individual to receive text messages from your company is required to send them informa...
  10. Email Settings