New Articles

1. 2025 Release Notes - New Product Features, Bug Fixes, and Improvements

   Created On: 02/13/2025 in Releases, Announcements & Webinars
   January 01/22/25 Bug Fixes SMS Fixed a display issue on the SMS Credits Usage page (MMS credits were being miscounted in visuals). Ascent360 ESP Fixed an issue where recurring email schedules with an end date were not transitioning...

2. Available Fonts in Email Designer

   Created On: 01/30/2025 in Platform features Email Designer Best Practices & FAQ
   What are web safe fonts? Web safe fonts are fonts that are pre-installed on most operating systems and devices, ensuring consistent display across different platforms. They are crucial in HTML email design because many email clients do no...

3. Enabling Single Sign-on (SSO)

   Created On: 01/22/2025 in Account and billing Users & passwords
   Single sign-on (SSO) to the Ascent360 platform is available by request only. Please submit your request either through your CSM or the help desk. The following information must be provided: Identity Provider (IdP) Details:  URL of your Identi...

4. 2024-12 Getting Started with SMS

   Published On: 12/26/2024 in Releases, Announcements & Webinars Webinars
   Curious about how you can start leveraging SMS marketing in the Ascent360 platform? Look no further... this webinar is just 15 minutes long and provides a great overview of the steps involved in getting started. Your browser does not support HT...

5. Migrating an SMS Opt-in List

   Created On: 12/27/2024 in Platform features SMS Marketing SMS Setup & Implementation
   Submit a List of SMS Opt-ins If you have a list of already-opted-in SMS numbers, please ensure you know if your file contains opt-ins only, or a mixture of opt-ins and opt-outs. When submitting your data load request, you must specify if everyo...

6. Trigger Emails via Webhook

   Created On: 11/19/2024 in Platform features Email Designer Using the Editor
   In addition to the immediate, scheduled, and recurring send email options, emails can be configured to be triggered via a webhook. This way, you can send an email from Ascent360 on an event-basis and pass-in data in the webhook payload to be used ...

7. SMS Keywords (Text-to-Join)

   Created On: 10/10/2024 in Platform features SMS Marketing SMS Keywords
   SMS > Automated Responses Text-to-Join Keywords are a great way to grow your SMS contact lists and provide custom responses to your recipients. This article will guide you through setup and usage for SMS Keywords.  Keywords are subject t...

8. Ascent360 Managed Services

   Published On: 09/30/2024 in Support
   Elevate your marketing strategy with our exceptional Managed Services! From breathtaking email designs to strategic consulting, we offer a comprehensive suite to make your campaigns shine. Wondering how you can save time, better leverage your exis...

9. Ascent360 Email Design Showcase

   Created On: 09/16/2024 in Support
   At Ascent360, we specialize in transforming your email marketing into a dynamic, engaging experience that captivates your audience. Our expert design services are not just about creating visually appealing emails—they are about crafting compelling...

10. Onboarding Checklist

    Published On: 09/03/2024 in Getting started guide
    Welcome to Ascent360! We are thrilled to partner with you as you get started making the most of your data. It is estimated that this checklist will require a few hours of your time during your first month. We'll be here for any Q's along the way! ...

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