Updated Articles

  1. Getting Started: Detailed Email Report Statistics

    Emails > Reports  This page is an aggregate summary of all of your emails sends. Once you have sent your email, you can view these statistics by specific emails by using the dropdown in the upper right corner of your screen. Seeing your ...
  2. Getting Started: Sending an Email

    Build an Email by selecting  Create > Email  or Send your existing Email under Email > Designs Once your email design is ready to be sent, configure the email sending details to share your message.  Configure the Sending Properties The...
  3. Why Don't I See 100% of My Source System Data in Ascent360?

    The hygiene and matching process from your source system to the Ascent360 platform inevitably includes some amount of “loss” that can be attributed to the overall data quality and capture of your source system.  We highly encourage you to regularly...
  4. How to access the Billing Center

    How to access the billing and subscriptions area.
  5. Configure Automated File Transfer to Ascent360 Using WinSCP and Task Scheduler

    This article will help you set up an automated file transfer using WinSCP, a free SFTP client for Windows. WinSCP can be used in conjunction with Windows Task Scheduler to automatically send files to Ascent360. Pre-requisites - Download WinSCP ...
  6. Allow Ascent360 Access to Your Facebook Ads Account

    Before you Begin: Accept Facebook’s Terms of Service Use the link below to accept the terms. Please replace %%Account Number%% with the account number you are accepting: https:\\business.facebook.com\ads\manage\customaudiences\tos\?act=%%Account...
  7. Add or update a credit card on file

    Ascent360 > Profile button > Billing This article explains how a user can add or update a credit card on file. Note: the user must log into Ascent360 first and then click on "Billing". The user must also be the primary person associated with th...
  8. What is an "Individual" in Ascent360?

    When customer records are loaded into the database, Ascent360 employs a thorough sanitation, matching, and de-duplication process to determine a “Golden Record” for each individual. This article will help you understand which records Ascent360 will ...
  9. Email Settings

  10. How do I access the Ascent360 SFTP?

    How to access the Ascent360 FTP