New Articles

  1. Seed Lists

    Adding a seed list allows you to keep key internal stakeholders informed of outgoing emails. If an email is configured to send to a seed list in addition to the required audience, individuals on the seed list will receive the email, even if they d...
  2. Test Lists

    Adding a test list allows you to quickly send test emails to a specified group of contacts for review & approval. It also makes sending to larger test lists more efficient by eliminating the need to manually enter the emails one by one. You...
  3. Email Settings Overview

    This email settings section is specific to clients using the Ascent360 ESP (email platform).  With the Ascent360 Email Designer, you can quickly and easily upload Seed Lists, Test Lists, modify your default Tracking Parameters (appended tracking ...
  4. Email Behavior Data in Audience Selector

    Audience > Audience Builder Data relating to email engagement and behavior can be used in the Audience Builder to segment your database.    Non-Aggregated Email Engagement Data Non-aggregated email engagement data is the delivered, opened,...
  5. Landing Page FAQs

    Landing Page (Form Builder) Frequently Asked Questions Who can use the Landing Page builder? All clients that are using the Ascent360 Email Platform can also use the Landing Page builder. Where is the Landing Page builder in the Platform? La...
  6. Landing Page Builder Technical Setup Details

    Landing Pages > All Landing Pages The Ascent360 Landing Page Builder allows for the creation of landing pages and forms to gather information from new subscribers and prospects into the Customer Data Platform. Use the Landing Page Builder to c...
  7. Upload an Image

    Allowed Image File Types Ascent360 accepts the below file types for images:  .gif .jpg .jpeg .png .bmp Upload images to the Image Library Emails > Image Library In the Image Library, select Upload in the top right. Browse for ...
  8. Engagement Filters

    Engagement filters are fundamental to any email sending strategy. Engagement filters ensure that you are reaching consumers who want to hear from your brand while aiding deliverability and avoiding spam traps. Why Use Engagement Filters? The p...
  9. Sending Domain and DNS Records

    If you are using the Ascent360 Email Sending Platform to send emails, Ascent360 will configure your "From" and "Reply-to" addresses for you to get started.  Sending from the Shared Ascent360 Domain By Default, Ascent360 will setup most new cli...
  10. Send/Schedule an Email

    How to schedule and send an email from the ESP