Popular Articles
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Using "Advanced Query" in Audience Selector
This document is an overview and FAQ of Advanced Queries or Groupings in Audience Selector. What Are Advanced Queries? Advanced Queries in Audience Builder allow for you to have more control over your audiences and create more complex audiences.... -
Reset Your Password
Forgot your password? Follow these steps to reset it: Navigate to the Ascent360 Login Page On the login screen, click Forgot Password? Enter the email address associated with your account and click submit . Check your inbox for an email f... -
Use Your Hierarchy Export To Build Better Audiences
What is a Hierarchy Export A hierarchy export shows the classification of all of your products within Audience Builder. With this knowledge, you can confidently create audiences using higher level classification than 'Product/Item Description' as... -
How do I cancel my subscription?
Step 1 - Confirm where you are with your subscription term/commitment Flash360 Core: In most cases, you will have an initial commitment of 12 months . If you are within this 12-month period, you can provide cancellation notice but are st... -
2023-02 - Reporting & How to Measure Success
Your browser does not support HTML5 video. This is a recording of our live session on February 14, 2023. In this 30-minute webinar, we dive into database KPIs, email KPIs, and reporting and how to measure success. Here is our presentation d... -
Updating Audiences with Year-Specific Source Name
At the start of each new calendar year, it's a good idea to audit your audiences to ensure they are all set up correctly. Something important to check for is if any of your audiences incorporate a year-specific source name. Here is what that might... -
Working with icons
How to use the icons content block in your email. Several layouts can be created by combining icons or small images, often with some copy. -
Using Preference Center With An Email Signup Form
Preference Center Setup Currently, preference center and email signup forms live in two separate processes. This solution allows clients to link an email signup form to a preference center form and collect preferences at the time of... -
Email Behavior Data in Audience Selector
Audience > Audience Builder Data relating to email engagement and behavior can be used in the Audience Builder to segment your database. Non-Aggregated Email Engagement Data Non-aggregated email engagement data is the delivered, opened, a... -
Designing Emails for Dark Mode
Dark Mode is an inverted app display where the background of the app is black instead of white and the text is white instead of black. This feature is designed to reduce blue light exposure while also saving battery life. It is becoming incre...
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