Popular Articles

201. Platform FAQs

     Last Updated: 07/08/2024 in Platform features

202. 2025 Release Notes - New Product Features, Bug Fixes, and Improvements

     Last Updated: 03/25/2025 in Releases, Announcements & Webinars Release Notes
     January 01/22/25 Bug Fixes SMS Fixed a display issue on the SMS Credits Usage page (MMS credits were being miscounted in visuals). Ascent360 ESP Fixed an issue where recurring email schedules with an end date were not transitioning...

203.  2024-12 Getting Started with SMS

     Last Updated: 03/25/2025 in Releases, Announcements & Webinars Webinars
     Curious about how you can start leveraging SMS marketing in the Ascent360 platform? Look no further... this webinar is just 15 minutes long and provides a great overview of the steps involved in getting started. Your browser does not support HT...

204. Available Fonts in Email Designer

     Last Updated: 01/30/2025 in Platform features Email Designer Best Practices & FAQ
     What are web safe fonts? Web safe fonts are fonts that are pre-installed on most operating systems and devices, ensuring consistent display across different platforms. They are crucial in HTML email design because many email clients do not ...

205. Migrating an SMS Opt-in List

     Last Updated: 02/26/2025 in Platform features SMS Marketing SMS Setup & Implementation
     Submit a List of SMS Opt-ins If you have a list of already-opted-in SMS numbers, please ensure you know if your file contains opt-ins only, or a mixture of opt-ins and opt-outs. When submitting your data load request, you must specify if everyone...

206. Custom Requests

     Last Updated: 03/28/2025 in Support
     To streamline project planning and ensure we capture key details upfront, we require a Project Brief Form for new projects, integrations, and any requests involving custom development. When to Complete a Project Brief: If you're requesting ...

207. Enabling Single Sign-on (SSO) Updated

     Last Updated: 05/15/2025 in Account and billing Users & passwords
     Overview Single Sign-On (SSO) allows users to securely access multiple applications with one set of login credentials. Enabling SSO for the Ascent360 platform can streamline your users' access, simplifying the login process and reducing the n...

208. FAQs

     Last Updated: 02/14/2020

209. The European Accessibility Act (EAA)

     Last Updated: 03/27/2025 in Releases, Announcements & Webinars
     As your Customer Data Platform and Marketing Automation provider, we want to keep you up-to-date on a new piece of legislation coming down the pike. The European Accessibility Act (EAA) will come into effect June 2025 , and will have several impl...

210. Email FAQ

     Last Updated: 01/30/2025 in Platform features Email Designer

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