New Articles

61. Texting Privacy Policy and Terms of Service

    Published On: 05/21/2024 in Platform features SMS Marketing Texting Compliance
    The information presented in this article is for informational purposes only and is neither intended as nor should be substituted for consultation with your legal counsel or compliance team.  If you use Ascent360's SMS texting tools for informa...

62. Texting Compliance Keywords

    Published On: 05/21/2024 in Platform features SMS Marketing Texting Compliance
    Texting legislation and regulatory bodies require senders to support keywords like STOP, START, and HELP and take appropriate actions. Ascent360 automatically monitors inbound messages for compliance keywords and takes appropriate actions regarding c...

63. SMS Glossary

    Published On: 05/21/2024 in Platform features SMS Marketing Best Practices & FAQ
    Key terms to know in the SMS industry # 10DLC 10-Digit Long Code. 10DLC numbers are the traditional long-code phone number for both voice and messaging. 10DLC is a sanctioned A2P messaging channel in the U.S., but is not fully sanctioned in ...

64. Text Message Credits

    Published On: 05/21/2024 in Platform features SMS Marketing Credits
    Ascent360 uses a credit-based system to simplify the SMS & MMS sending and billing experience. Credits are used to centralize all of the variable costs associated with your texting plan under one item.  When sending a text, an SMS costs 1 credit...

65. Send a Text Message

    Published On: 05/21/2024 in Platform features SMS Marketing Using the Editor
    Text Messages > All Designs > Send Message The Text Message Sending Page can be used to send one-time or recurring text messages to your CDP audiences.  Send a Text Message Once you are satisfied with your text message design, click the "Se...

66. Text Message Design Statuses

    Published On: 05/21/2024 in Platform features SMS Marketing Using the Editor
    In Ascent360’s Text Design Library there are nine design statuses based on how the texts are being sent. Draft : A new or unpublished design that has not been sent. Completed : A text message that was once Recurring but the configured End D...

67. Managing Permissions for Text Messaging

    Created On: 05/09/2024 in Platform features SMS Marketing Texting Compliance
    This article covers the ways a user can opt in and opt out of marketing text messages from your company.  Opting In to Text Messaging Explicit consent from an individual to receive text messages from your company is required to send them infor...

68. Setup & Verify a Texting Number

    Created On: 04/24/2024 in Platform features SMS Marketing SMS Setup & Implementation
    Prior to sending any text messages, there are a few important setup steps to follow. These include: purchasing a phone number to send from preparing your website (privacy policy) and other operations for SMS Compliance submitting information ...

69. Texting "From Number" Types

    Created On: 05/03/2024 in Platform features SMS Marketing SMS Setup & Implementation
    Ascent360 offers two types of sending numbers for texting. These are:  10DLC (sometimes referred to as " local " or "long-code"): numbers with local area codes (Example: 303, 720) Toll-free: 8xx numbers While the differences between these num...

70. 2024-03 - Building Proficiency in Audience Builder

    Created On: 03/28/2024 in Releases & Webinars Webinars
    Your browser does not support HTML5 video. This is a recording of our live session on March 28, 2024. In this 25-minute webinar, we dive into all things audience builder. We hope you enjoy this session! Want to learn even more? These article...

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