Updated Articles
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Contactability Reporting
The contactability page explores the different ways you can contact people in the CDP. Learn more about the types of consents, email metrics and postal contactability of the people in your CDP. -
Overview: Email Design Best Practices
Following these best practices will help ensure you are able to design your emails to cover the vast array of email clients and devices being used to view emails today. To summarize, here are some key best practices: (we have separate articles on e... -
Use Your Hierarchy Export To Build Better Audiences
What is a Hierarchy Export A hierarchy export shows the classification of all of your products within Audience Builder. With this knowledge, you can confidently create audiences using higher level classification than 'Product/Item Description' ... -
How to build audiences using web tracking data
Note: You must have the Ascent360 "web tracking pixel" installed on your website to begin collecting this type of data in the platform. Once the pixel is installed, you will begin seeing tracking data in Audience Builder (under the "Web Tracking" se... -
Data and integrations FAQs
Last Updated: 12/27/2023 in Data and integrations -
Updating Audiences with Year-Specific Source Name
At the start of each new calendar year, it's a good idea to audit your audiences to ensure they are all set up correctly. Something important to check for is if any of your audiences incorporate a year-specific source name. Here is what that might... -
View or Download Email Unsubscribes
An email opt-out is an email recipient who has chosen to unsubscribe from emails, marking themselves as "opted out ”. There are two ways you can view email opt-outs in the Ascent360 Platform . In audience builde... -
Update a Recurring Audience Using the Source Name Field
Ascent360 Source Names dynamically populate the campaign year based on the date of the submission, which results in a new Source Name for every year that there are submissions. The following sources are included in this process: Ascent360 created ... -
How often does the platform Auto Save my email?
The autosave interval in Email Designer is set at 60 seconds after the last change to the email. If you try to navigate away from the email design page with unsaved changes, you'll get prompted to save or exit without saving. As a best practice, ... -
Making Edits in Data Dictionary
The Data Dictionary page provides a list of fields available in your Ascent360 Platform. Users have the ability to update the category, field name, field description, sort order, or configure the field's visibility in various outputs. Database In...
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