Updated Articles

151. Design Library

     Last Updated: 04/11/2023 in Platform features Email Designer Adding Content
     All about the email designer library of email designs. The design library is a listing of designs users in your account have created and sent. You can organize these designs into folders.

152. Basic Elements of an Email Template

     Last Updated: 04/10/2023 in Platform features Email Designer Best Practices & FAQ
     Email templates have specific elements built into them like the Header, Footer, Hero Image and a variety of content blocks that contain images, copy, buttons (Calls to Action or "CTAs") and other content. Below is a graphic that outlines the variou...

153. Geography Reporting

     Last Updated: 03/30/2023 in Reporting Database Reporting
     The geography page shows where the people in the CDP live, including an overall international heat map, and maps of the top metro areas and states of the people in the CDP.

154. Preheaders Showing Extra Text or ?? in Gmail

     Last Updated: 03/29/2023 in Platform features Email Designer Best Practices & FAQ
     The Preheader is a valuable tool that allows you to set the text you would like displayed under the subject before an email is opened in the inbox.  For example, if you want to include the date of your "Day at the Beach" email in the preheader, you...

155. Email Bounces

     Last Updated: 03/28/2023 in Reporting Email Reporting
     What is an email bounce?

156. Getting Started: Audience Builder

     Last Updated: 03/24/2023 in Getting started guide
     Audience > Audience Builder or Select "Build Audience" on the Ascent360 Home Page Use the Ascent360 Audience Builder to build custom segments based on demographics, email history, transaction history, and more! Type of Audiences Audience...

157.  Export an Audience to a File

     Last Updated: 03/24/2023 in Platform features Audience Builder
     Learn how to export a file of your contacts to analyze your CDP data locally.

158. Export Contacts to a Direct Mail file

     Last Updated: 03/24/2023 in Platform features Audience Builder
     Basic Direct Mail File To export the direct mail contacts in your audience or campaign to a CSV, TXT or Excel file, select the Send Contacts menu option. Then, select "a direct mail file" from the provider dropdown. Type in your file name,...

159. Using "Advanced Query" in Audience Selector

     Last Updated: 03/24/2023 in Platform features Audience Builder
     This document is an overview and FAQ of Advanced Queries or Groupings in Audience Selector. What Are Advanced Queries? Advanced Queries in Audience Builder allow for you to have more control over your audiences and create more complex audience...

160. How do I cancel my subscription?

     Last Updated: 03/21/2023 in Account and billing Billing
     Step 1 - Confirm where you are with your subscription term/commitment Flash360 Core:   In most cases, you will have an initial commitment of 12 months . If you are within this 12-month period, you can provide cancellation notice but are st...

• ← Back
• Viewing 151 - 160 of 213
• More →