Updated Articles

161. Working with HTML Content Blocks

     Last Updated: 03/17/2023 in Platform features Email Designer Using the Editor
     In some instances, you may need to add specific HTML to your email without using a content block. In those cases, you can use the custom HTML block to insert valid HTML into your email.

162. Email Behavior Data in Audience Selector

     Last Updated: 03/17/2023 in Platform features Audience Builder
     Audience > Audience Builder Data relating to email engagement and behavior can be used in the Audience Builder to segment your database.    Non-Aggregated Email Engagement Data Non-aggregated email engagement data is the delivered, opened,...

163. Right to be Forgotten Requests

     Last Updated: 03/17/2023 in Data and integrations Data Security
     How to submit a right to be forgotten request

164. Template Library

     Last Updated: 03/15/2023 in Platform features Email Designer Adding Content
     The template library is where you can find all your stored email templates. Email designs can be saved as a template to re-use elements of a design on a regular basis.

165. Working with Videos

     Last Updated: 03/15/2023 in Platform features Email Designer Using the Editor
     How to add video to your email in a way that deprecates beautifully & is simple to implement.

166. Email Design Settings

     Last Updated: 03/15/2023 in Platform features Email Designer Using the Editor
     The Settings  tab of the Email Designer allows you to configure the global properties of your email. Available Settings Content Area Width : Set the width for the content area. This is used when the device has a screen larger than that widt...

167. Create an audience of "non-openers" of an email

     Last Updated: 03/15/2023 in Platform features Audience Builder
     If you want to do a "re-mail" (an email send that targets non-openers), you'll need to create two audiences: The first audience should comprise the people who were sent  the initial email. This will be the audience you send the email to. Th...

168. What is "Send When Data is Available"?

     Last Updated: 03/15/2023 in Platform features Audience Builder Audience Builder FAQ
     All transactions and customer data are updated overnight in your database. Depending on the amount of data there is to update, your database can be updated a different time each morning. The "Send when data is available" option allows you to sched...

169. How do I edit or rename an audience?

     Last Updated: 03/15/2023 in Platform features Audience Builder Audience Builder FAQ
     Learn how to update an existing audience with a new name or new conditions and how to create a new audience from an existing one.

170. Download your data from Ascent360

     Last Updated: 03/10/2023 in Account and billing Offboarding
     Profile icon > File Manager This article will walk through the process of collecting your data from your Ascent360 platform. Create your Audience The first step to collecting your data is creating the audience you would like to download. Start ...

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