Updated Articles

  1. Email Settings Overview

    This email settings section is specific to clients using the Ascent360 ESP (email platform).  With the Ascent360 Email Designer, you can quickly and easily upload Seed Lists, Test Lists, modify your default Tracking Parameters (appended tracking ...
  2. Top and Bottom Customers

    The top and bottom customer page displays profiles of the top and bottom customers in the CDP, to learn more about the types of people who are likely to purchase versus people who are unlikely.
  3. Optimizing Emails for Mobile

    How to hide or show content on mobile or desktop. Allow for different kinds of stacking.
  4. Working with HTML Content Blocks

    In some instances, you may need to add specific HTML to your email without using a content block. In those cases, you can use the custom HTML block to insert valid HTML into your email.
  5. Email Behavior Data in Audience Selector

    Audience > Audience Builder Data relating to email engagement and behavior can be used in the Audience Builder to segment your database.    Non-Aggregated Email Engagement Data Non-aggregated email engagement data is the delivered, opened,...
  6. Right to be Forgotten Requests

    How to submit a right to be forgotten request
  7. Template Library

    The template library is where you can find all your stored email templates. Email designs can be saved as a template to re-use elements of a design on a regular basis.
  8. Working with Videos

    How to add video to your email in a way that deprecates beautifully & is simple to implement.
  9. Email Design Settings

    The Settings  tab of the Email Designer allows you to configure the global properties of your email. Available Settings Content Area Width : Set the width for the content area. This is used when the device has a screen larger than that widt...
  10. Create an audience of "non-openers" of an email

    If you want to do a "re-mail" (an email send that targets non-openers), you'll need to create two audiences: The first audience should comprise the people who were sent  the initial email. This will be the audience you send the email to. Th...