Updated Articles

141. Working with Rows, Content, and Settings

     Last Updated: 06/07/2023 in Platform features Email Designer Using the Editor
     An overview of settings, rows, and content in the design editor, and how they introduce flexibility to the editor to allow for limitless email designs

142. Ascent360 Raptor Service - How to Restart

     Last Updated: 06/01/2023 in Data and integrations Integrations Inbound Integrations Raptor Windows Service
     If the Ascent360 Support team requests that you restart your pre-configured Raptor Service, please follow the below process:  Go to the computer where the Raptor Service is installed. This would either be by using Remote Desktop Connection or b...

143. Data Sources

     Last Updated: 04/25/2023 in Data and integrations
     Database Insights > Data > Data Sources The Data Sources page in the platform provides reporting and insights about data coming from any source system integrations. Use this page to compare relative counts or as a sanity check for active integr...

144.  Database Overview

     Last Updated: 04/13/2023 in Reporting Database Reporting
     The database overview page is a one-stop shop for all information about the CDP. This dashboard displays things like the size of the CDP, how the CDP is growing and trends in the CDP.

145.  Customer Lookup

     Last Updated: 04/13/2023 in Platform features Customer Lookup
     Customer Lookup allows users to search for, view, and edit details about specific individuals in the Ascent360 database.  Your browser does not support HTML5 video. Accessing Customer Lookup Customer Lookup  is found under Database In...

146.  Build an Audience from Form Submissions

     Last Updated: 04/13/2023 in Platform features Audience Builder
     Your browser does not support HTML5 video. How to Build an Audience from Ascent360 Landing Page Submissions Pulling Form Source Name   Integrate > Landing Pages Navigate to the Landing Page you would like to use in the Audience Not...

147. Where is the opt-out link in my email?

     Last Updated: 04/11/2023 in Platform features Email Designer Best Practices & FAQ
     All emails designed in our email designer tool automatically have an opt-out (unsubscribe) link appended below the footer. This is not visible within the email tool, but will appear in both test emails and regular emails. This is what it says: W...

148. Design Library

     Last Updated: 04/11/2023 in Platform features Email Designer Adding Content
     All about the email designer library of email designs. The design library is a listing of designs users in your account have created and sent. You can organize these designs into folders.

149. Basic Elements of an Email Template

     Last Updated: 04/10/2023 in Platform features Email Designer Best Practices & FAQ
     Email templates have specific elements built into them like the Header, Footer, Hero Image and a variety of content blocks that contain images, copy, buttons (Calls to Action or "CTAs") and other content. Below is a graphic that outlines the variou...

150. Geography Reporting

     Last Updated: 03/30/2023 in Reporting Database Reporting
     The geography page shows where the people in the CDP live, including an overall international heat map, and maps of the top metro areas and states of the people in the CDP.

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