New Articles

  1. Email Reporting

  2. Email FAQ

  3. Best Practices & FAQ

  4. Email Settings

  5. Data and integrations FAQs

  6. Facebook

  7. Add or update a credit card on file

    Ascent360 > Profile button > Billing This article explains how a user can add or update a credit card on file. Note: the user must log into Ascent360 first and then click on "Billing". The user must also be the primary person associated with th...
  8. What is an "Individual" in Ascent360?

    When customer records are loaded into the database, Ascent360 employs a thorough sanitation, matching, and de-duplication process to determine a “Golden Record” for each individual. This article will help you understand which records Ascent360 will ...
  9. Allow Ascent360 Access to Your Facebook Ads Account

    Before you Begin: Accept Facebook’s Terms of Service Use the link below to accept the terms. Please replace %%Account Number%% with the account number you are accepting: https:\\business.facebook.com\ads\manage\customaudiences\tos\?act=%%Account...
  10. Acoustic - Login Changes

    This article applies to Ascent360 users who use Acoustic to send emails. You may have seen one of several announcements from Acoustic about upcoming changes to the user experience as Acoustic separates from IBM. We wanted to share some pertinen...