New Articles

  1. RFM (Recency, Frequency, Monetary) Scores

    The RFM  page in the Ascent360 Portal displays visuals relating to RFM (Recency, Frequency, and Monetary) data for individuals in the database. RFM is a tool to understand customer value by comparing individuals against one another. Recency - How...
  2. Demographics

    The demographics page displays all of the demographic data present in the CDP.
  3. Database Overview

    The database overview page is a one-stop shop for all information about the CDP. This dashboard displays things like the size of the CDP, how the CDP is growing and trends in the CDP.
  4. Ascent360 Raptor Service - Technical Specifications, Communications Protocol, and Auto-Update

    Ascent360 has many methods for collecting data securely from our clients. This includes batch SFTP, Webhooks, HTTPS POST, Native API and Web Services. In addition to these, Ascent360 has created a Windows Service, Raptor, that can collect data from ...
  5. Ascent360 Raptor Service - How to Restart

    If the Ascent360 Support team requests that you restart your pre-configured Raptor Service, please follow the below process:  Go to the computer where the Raptor Service is installed. This would either be by using Remote Desktop Connection or b...
  6. Ascent360 Raptor Service Install & Uninstall Instructions

    Ascent360's "Raptor" Windows Service can collect data from any database system located on a Windows network. Prior to downloading and installing the Raptor Service, please review the technical specifications outlined in Ascent360 Raptor Service - T...
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