New Articles

181. Add or update a credit card on file

     Created On: 10/21/2022 in Account and billing Billing
     Ascent360 > Profile button > Billing This article explains how a user can add or update a credit card on file. Note: the user must log into Ascent360 first and then click on "Billing". The user must also be the primary person associated with th...

182. What is an "Individual" in Ascent360?

     Created On: 10/04/2019 in Getting started guide Getting Started FAQs
     When customer records are loaded into the database, Ascent360 employs a thorough sanitation, matching, and de-duplication process to determine a “Golden Record” for each individual. This article will help you understand which records Ascent360 will ...

183. Allow Ascent360 Access to Your Facebook Ads Account

     Created On: 10/11/2019 in Data and integrations Integrations Outbound Integrations Facebook
     Before you Begin: Accept Facebook’s Terms of Service Use the link below to accept the terms. Please replace %%Account Number%% with the account number you are accepting: https:\\business.facebook.com\ads\manage\customaudiences\tos\?act=%%Account...

184. Acoustic - Login Changes

     Created On: 03/30/2020 in Data and integrations Integrations Outbound Integrations Acoustic
     This article applies to Ascent360 users who use Acoustic to send emails. You may have seen one of several announcements from Acoustic about upcoming changes to the user experience as Acoustic separates from IBM. We wanted to share some pertinen...

185. For Clients: Allowing Google Ads Access

     Created On: 06/22/2020 in Data and integrations Integrations Outbound Integrations Google Ads
     Step 1: Provide the Google Ads Account ID to Ascent360 After logging in to your Google Ads account at https://ads.google.com , your Ads account ID should appear next to your login information in the upper right corner. Send that over to y...

186. How to Setup Lightspeed POS/Retail (R-Series) Access for Ascent360

     Created On: 10/22/2020 in Data and integrations Integrations Inbound Integrations
     Follow the below process to connect your Lightspeed POS/Retail (R-Series) instance to Ascent360. Click Here  or copy the following link to authorize access to your Lightspeed Retail account.   https://us.lightspeedapp.com/oauth/authoriz...

187. How to Setup Lightspeed eCom (C-Series) Access for Ascent360

     Created On: 01/14/2021 in Data and integrations Integrations Inbound Integrations
     Follow the below process to connect your Lightspeed eCom (C-Series) instance to Ascent360.               Click Here                        Or Login to your Lightspeed eCom store with admin credentials. Select Apps on the left side m...

188. How do I access the Ascent360 SFTP?

     Created On: 02/05/2021 in Data and integrations Data and integrations FAQs
     How to access the Ascent360 FTP

189. Acoustic - Preheaders Showing Extra Text

     Created On: 04/02/2021 in Data and integrations Integrations Outbound Integrations Acoustic
     How to fix your preheader in Acoustic to display correctly

190. Acoustic - Using Database Fields to Personalize Emails

     Created On: 05/11/2021 in Data and integrations Integrations Outbound Integrations Acoustic
     This article applies to Ascent360 users who use Acoustic to send emails. Using Database Fields to Personalize Emails Setting Default Values for Fields in Acoustic   Log into Acoustic > Navigate to data > Databases > Select the databas...

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