New Articles

  1. For Clients: Allowing Google Ads Access

    Step 1: Provide the Google Ads Account ID to Ascent360 After logging in to your Google Ads account at https://ads.google.com , your Ads account ID should appear next to your login information in the upper right corner. Send that over to y...
  2. How to Setup Lightspeed POS/Retail (R-Series) Access for Ascent360

    Follow the below process to connect your Lightspeed POS/Retail (R-Series) instance to Ascent360. Click Here  or copy the following link to authorize access to your Lightspeed Retail account.   https://us.lightspeedapp.com/oauth/authoriz...
  3. How to Setup Lightspeed eCom (C-Series) Access for Ascent360

    Follow the below process to connect your Lightspeed eCom (C-Series) instance to Ascent360.               Click Here                        Or Login to your Lightspeed eCom store with admin credentials. Select Apps on the left side m...
  4. How do I access the Ascent360 SFTP?

    How to access the Ascent360 FTP
  5. Acoustic - Preheaders Showing Extra Text

    How to fix your preheader in Acoustic to display correctly
  6. Acoustic - Using Database Fields to Personalize Emails

    This article applies to Ascent360 users who use Acoustic to send emails. Using Database Fields to Personalize Emails Setting Default Values for Fields in Acoustic   Log into Acoustic > Navigate to data > Databases > Select the databas...
  7. Acoustic - Activating your Acoustic ID

    This article applies to Ascent360 users who use Acoustic to send emails. User: Activate your ID After your admin adds you to Acoustic, you will receive an email to activate your Acoustic ID.   Enter and confirm your password. Your email a...
  8. How to setup Shopify access for Ascent360

    Follow the below process to connect your Shopify eCom instance to Ascent360.               Click Here                Or Login to your Shopify store with admin credentials Select "Apps" on the left side menu.   Click "Custom...
  9. Holiday Email Marketing Best Practices

    Choose your subject lines carefully. With more emails flooding into inboxes this time of year, subject lines can make or break your open rate – and your campaign success. Spend extra time testing and proof-reading . Make sure you thoroughly...
  10. Why are my counts different than expected?

    Ascent360 employs an in-depth sanitation, matching, and de-duplication process to determine a "Golden Record" each time data is loaded to your platform. This article explains the counts you may find in Ascent360. How Ascent360 Imports Data Cou...