New Articles

191. Acoustic - Activating your Acoustic ID

     Created On: 05/17/2021 in Data and integrations Integrations Outbound Integrations Acoustic
     This article applies to Ascent360 users who use Acoustic to send emails. User: Activate your ID After your admin adds you to Acoustic, you will receive an email to activate your Acoustic ID.   Enter and confirm your password. Your email a...

192. How to setup Shopify access for Ascent360

     Created On: 05/24/2021 in Data and integrations Integrations Inbound Integrations
     Follow the below process to connect your Shopify eCom instance to Ascent360.               Click Here                Or Login to your Shopify store with admin credentials Select "Apps" on the left side menu.   Click "Custom...

193. Holiday Email Marketing Best Practices

     Created On: 11/19/2021 in Platform features Email Designer Best Practices & FAQ
     Choose your subject lines carefully. With more emails flooding into inboxes this time of year, subject lines can make or break your open rate – and your campaign success. Spend extra time testing and proof-reading . Make sure you thoroughly...

194. Why are my counts different than expected?

     Created On: 05/13/2022 in Getting started guide Getting Started FAQs
     Ascent360 employs an in-depth sanitation, matching, and de-duplication process to determine a "Golden Record" each time data is loaded to your platform. This article explains the counts you may find in Ascent360. How Ascent360 Imports Data Cou...

195. Getting Started: Designing an Email

     Created On: 05/17/2022 in Getting started guide
     Email > All Designs or Select "Design" on the Ascent360 Home Page Use the Ascent360 Email Designer to build targeted and relevant marketing communication to be sent to an Audience. Create a New Email There are multiple ways to get started d...

196. Getting Started: Sending an Email

     Created On: 06/08/2022 in Getting started guide
     Build an Email by selecting  Create > Email  or Send your existing Email under Email > Designs Once your email design is ready to be sent, configure the email sending details to share your message.  Configure the Sending Properties The...

197. Why Don't I See 100% of My Source System Data in Ascent360?

     Created On: 08/11/2022 in Getting started guide Getting Started FAQs
     The hygiene and matching process from your source system to the Ascent360 platform inevitably includes some amount of “loss” that can be attributed to the overall data quality and capture of your source system.  We highly encourage you to regularly...

198. Getting Started: Detailed Email Report Statistics

     Created On: 08/16/2022 in Getting started guide
     Emails > Reports  This page is an aggregate summary of all of your emails sends. Once you have sent your email, you can view these statistics by specific emails by using the dropdown in the upper right corner of your screen. Seeing your ...

199. How to access the Billing Center

     Created On: 08/26/2022 in Account and billing Billing
     How to access the billing and subscriptions area.

200. Configure Automated File Transfer to Ascent360 Using WinSCP and Task Scheduler

     Created On: 11/14/2022 in Data and integrations Integrations Inbound Integrations
     This article will help you set up an automated file transfer using WinSCP, a free SFTP client for Windows. WinSCP can be used in conjunction with Windows Task Scheduler to automatically send files to Ascent360. Pre-requisites - Download WinSCP ...

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