Popular Articles

  1. Add Emojis to your Subject Line

    Adding Emoji in an email’s subject line can lead to higher open rates and better convey the call to action of your email. You can add emojis so email subject lines anywhere you can edit a subject line in the Ascent360 platform. When creating a n...
  2. Email Design Statuses Explained

    In Ascent360’s Email Design Library, there are nine email design statuses based on how the emails are being sent. Draft : A new or unpublished design that has never been sent. Completed : An email that was once Recurring but the configured ...
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  4. How often does the platform Auto Save my email?

    The autosave interval in Email Designer is set at 60 seconds after the last change to the email. If you try to navigate away from the email design page with unsaved changes, you'll get prompted to save or exit without saving. As a best practice, ...
  5. Preference Center Overview

    Preference Center is available to Ascent360 Professional  and Enterprise  customers. If you are interested in upgrading, please contact support@ascent360.com . If you are on a Pro or Enterprise plan, contact us for assistance with turning this...
  6. Working with Menus

    How to use the menu content block to add a menu to your email design
  7. How to Verify DMARC

    To check if your domain(s) successfully have DMARC in place, follow these steps. Navigate to https://mxtoolbox.com/dmarc.aspx Enter your domain into the search box, then click the orange "DMARC Lookup" button.  A successful DMARC result w...
  8. Email Bounces

    What is an email bounce?
  9.  2022-08 - Crawl, Walk, Run: Jumpstart Your Marketing

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  10. Why are my counts different than expected?

    Ascent360 employs an in-depth sanitation, matching, and de-duplication process to determine a "Golden Record" each time data is loaded to your platform. This article explains the counts you may find in Ascent360. How Ascent360 Imports Data Cou...