Updated Articles

  1.  Landing Page Builder Technical Setup Details

    Landing Pages > All Landing Pages The Ascent360 Landing Page Builder allows for the creation of landing pages and forms to gather information from new subscribers and prospects into the Customer Data Platform. Use the Landing Page Builder to c...
  2. Export Contacts

    Learn how to send your contacts to different platforms, including email service providers, ad network platforms or FTP locations.
  3. Reset Your Password

    Forgot your password? Follow these steps to reset it: Navigate to the Ascent360 Login Page On the login screen, click Forgot Password? Enter the email address associated with your account and click submit . Check your inbox for an email f...
  4. Request access for a new user

    User account creation can be requested via our Help Desk (by emailing support@ascent360.com or creating a ticket from within the platform). Provide the following information in your request: Your organization name The new user's: Email Addres...
  5. Disable a user account

    Disabling access to the Ascent360 platform is accomplished by the Ascent360 support team. Contact our Help Desk by emailing support@ascent360.com or creating a ticket from within the platform. Provide the following information: Your organizat...
  6.  File Manager

    Profile Button > File Manager File Manager allows you to securely upload and download files. File Manager is our preferred method of transferring files that contain Personable Identifiable Information (PII). Your browser does not support H...
  7. Refreshing Counts: The Contactability Panel

    Learn how your universe selection affects the results of your audience or campaign. Choose different list types and permissions to use an audience or a campaign for different marketing channels.
  8.  Send/Schedule an Email

    How to schedule and send an email from the ESP
  9. Upload an Image

    Allowed Image File Types Ascent360 accepts the below file types for images:  .gif .jpg .jpeg .png .bmp Upload images to the Image Library Emails > Image Library In the Image Library, select Upload in the top right. Browse for ...
  10. Data Dictionary (For Reporting Users)

    The Data Dictionary page provides a list of fields available in your Ascent360 Platform. The Data Dictionary also provides a visualization of how well populated your available fields are.  If you are looking for information on making edits on the D...