Popular Articles

141. How do I export a file to the Shared Folder?

     Last Updated: 03/08/2023 in Platform features Audience Builder Audience Builder FAQ
     Trying to export a file to the Shared Folder in File Management?  Follow these steps after clicking Send Contacts. Video walk-through Detailed step-by-step Click Send Contacts To: select File Export Named: [type a file name]...

142. Adding a background image to your emails

     Last Updated: 03/09/2023 in Platform features Email Designer Using the Editor
     Here's how to add background images to your content rows or the entire email to create even more stunning emails!

143. 2022 Release Notes - New Product Features, Bug Fixes, and Improvements

     Last Updated: 03/25/2025 in Releases, Announcements & Webinars Release Notes
     December 12/19/22 What's New Ascent360 Reporting Users can now export from the Revenue Detail report. General Various improvements relating to Free Trial users.  12/12/22 What's New Ascent360 ESP Users can now move emai...

144. Does Ascent360 store credit card information in the database?

     Last Updated: 03/09/2023 in Data and integrations Data and integrations FAQs
     Ascent360 will not store unsecured credit card information in the database. However, Ascent360 can store an encrypted version of a credit card such as a token or a seeded and hashed credit card. The encrypted version of the credit card can be very u...

145. Where is the opt-out link in my email?

     Last Updated: 04/11/2023 in Platform features Email Designer Best Practices & FAQ
     All emails designed in our email designer tool automatically have an opt-out (unsubscribe) link appended below the footer. This is not visible within the email tool, but will appear in both test emails and regular emails. This is what it says: W...

146. Link to a Landing Page from an Email

     Last Updated: 02/24/2023 in Platform features Email Designer Adding Content
     How to link to an Ascent360 Landing Page in an Email Design                                               Linking Text   Emails > Designs or New Template On the email building canvas, click or highlight the location for the Landing Page lin...

147. Acoustic - Preheaders Showing Extra Text

     Last Updated: 09/08/2022 in Data and integrations Integrations Outbound Integrations Acoustic
     How to fix your preheader in Acoustic to display correctly

148.  Open or Send a Secure Note

     Last Updated: 10/09/2024 in Data and integrations Data Security
     Ascent360 recommends using PrivNote or SafeNote to securely send passwords, API keys, and other sensitive credentials.  Privnote and SafeNote are free web-based services that allow you to securely send private notes via the web. It's ...

149. Users & passwords

     Last Updated: 01/22/2025 in Account and billing

150. Acoustic - Unscheduling an Email

     Last Updated: 03/08/2023 in Data and integrations Integrations Outbound Integrations Acoustic
     How to unschedule an email in Acoustic

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